This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Boarding Service
At The Lucky Puppy we strive to create a personalized experience for each client while their pet is in our care. Our groomers are trained in house to keep up with our high quality standards while our boarding suites create a home environment to help your furry loved ones relax while you are away. We offer group play in our large indoor/outdoor play areas as well as daily enrichments & water play for all our boarding and daycare clients.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.