PE
Phyllis Edwards
4 days ago
Very kind, professional, knowledgeable staff.
SO
Shaun O'Rourke
May 5, 2026
I am filing a formal complaint regarding my recent experience with your facility and its management. I brought my female French Bulldog in to be spayed and later returned for a follow-up visit to have her sutures checked. During that visit, glue was applied to the incision. However, after bringing her home, the entire incision reopened, which was extremely alarming. This situation is especially concerning given that I previously lost another French Bulldog due to complications from sutures reopening after surgery. Because of that experience, I was already cautious and attentive, and I raised my concerns appropriately. What I found most troubling was the complete lack of compassion and professionalism from management. The manager refused to speak with me directly and instead chose to remove my information from their system, effectively denying me service rather than addressing a serious medical concern. This response is unacceptable. Pet owners trust veterinary and pet care providers with the health and safety of their animals, and that trust should be met with accountability, empathy, and proper care—not dismissal. Based on my experience, I strongly urge others to think twice before using this facility. No pet owner should have to go through this kind of situation, especially when it involves the well-being of a beloved animal.
Responding to your response. I really believe you were the ones that needed to reach out to me, I’m sure your manager never informed you of the situation that had took place. What a shame even the young ladies at the front desk ( who are amazing by the way) couldn’t believe your managers lack of leadership and sub-par customer skills approach. I would say you have by # on file but your Manager deleted my medical files from your data base. I believe this story is news worthy cause I don’t believe your manager should be the tell all be all of a situation she clearly didn’t handle properly.
All lies, the response clearly says to call them and left a phone number but when I called, no one knows nothing about it.
AR
Amanda Robertson
May 1, 2026
Friendly staff, very accommodating. Thank you.
I have used coral breeze animal hospital on several occasions and every time I have been extremely pleased with reasonable prices for exceptional service. The doctors and staff are knowledgeable, compassionate, and very professional. Every time I've visited, the facility has always been clean, organized and cheerful. I would highly recommend coral breeze animal hospital to anyone who truly loves their pet.
AC
Alison Chambers
Mar 7, 2026
If I could give 10 stars, I would. My experience today with Dr. Rubin was beyond compassionate, thorough, and comprehensive.
Dr. Rubin cared immensely about my senior dog’s pain levels regarding a shoulder injury. Her eye for precision care was unmatched when it came to a mix of factors regarding his medical history. Dr. Rubin was well spoken, treated her team warmly, and executed a treatment plan with the upmost leadership skills. She listened to and supported my concerns as the owner- and her techs and above and beyond too.
I came here in a pinch due to location, and I’ll be back with my four other animals for their routine care. Thank you Coral Breeze AH! Your team today was the absolute exception. :)