Colonial Gateway Veterinary Center is the sister location to Colonial Animal Hospital, our original practice. At Gateway, you can expect the same high-quality full-service care for your pet in addition to resort-like boarding and grooming for dogs and cats! Our boarding facility is designed with your pet’s comfort and safety in mind. Cats enjoy two-tiered condos and we have spacious runs for every breed of dog. At Gateway, we continue to practice the same family-friendly style of care that Colonial Animal Hospital is known for.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.