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Petco

4.2
(561 reviews)

Business Details

9960 Glades Rd, Boca Raton, FL
33434, United States
(561) 852-2016

About

Pet StorePet supply store
Petco pet store in Boca Raton offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Hospital, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Boca Raton helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
9960 Glades Rd, Boca Raton, FL
33434, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

4.2
561 reviews
5 stars
355
4 stars
90
3 stars
38
2 stars
15
1 star
63
  • YC
    Yonah Cotlar
    3 days ago
    2.0
    We got a gerbil and the guy was so mean to it when he gave it to us. He grabbed its tail and was unprofessional to
  • MJ
    Marla Kessler - Jacques
    Apr 28, 2026
    3.0
    I have been buying the store brand Whole Hearted for years. Recently, I opened a bag of Whole Hearted to find it swarming with LIVE maggots! Totally disgusting 🤮. When I called the Boca store (purchase location), I was told to bring it back. We placed the maggot swarming bag in a large bag & tied it tightly, then my hubby brought it to store. As expected, we were refunded for the infested bag. Surprisingly, we were NOT comped a new bag. That’s hardly Good Will or good Customer Service. I called the Petco Corporate location to report situation and have heard NOTHING since. Looks like we’ll be switching to one of the other two major pet stores on the same corner who appreciate our business. 4/30/26 Update: I called the number provided by “The Owner” and got Customers Service in the Philippines (very difficult to understand). Actually, I called them immediately after the incident but the Rep didn’t understand my issue; didn’t have a supervisor to help; couldn’t transfer call to The USA. Done with Petco; next stop Pets Mart or Pet Supermarket.
  • DF
    Daniel Frank
    Apr 24, 2026
    5.0
    Friendly service . Easy to find products I need for my 3 dogs.
  • CR
    Celina Rosario
    Apr 17, 2026
    1.0
    Purchased 3 sweet water fish and they died 2 hours later. Came back the next day and they did nothing. Money and fish lost. Don’t buy fish from here they are all sick. The worst customer service ever. The manager did nothing to resolve the issue. I do not recommend this pet store.
  • MH
    Megan Henderson
    Apr 6, 2026
    5.0
    If you have questions, ask for Parker!! He is very knowledgeable and always willing to help! I have 2 80 lb Lab/Great Dane mixes with sensitive stomachs and skin. I tried so many different dog foods and nothing was helping. Parker suggested a couple options for me and it worked! No more itching all the time and getting upset stomachs. Thank you so much Parker!

Frequently Asked Questions About Petco

Does the Petco Boca Raton location have a vet hospital?

Yes, Petco Boca Raton has a full-service vet hospital.

Does Petco Boca Raton offer vaccinations?

Yes, Petco Boca Raton provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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