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Petco

4.2
(1,259 reviews)

Business Details

(203) 596-3623

About

Pet StorePet supply store
Petco pet store in Waterbury offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Waterbury helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
201 Union St, Waterbury, CT
06706-1248, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

4.2
1,259 reviews
5 stars
736
4 stars
251
3 stars
129
2 stars
41
1 star
102
  • AT
    Anaïs Torres
    Sep 21, 2026
    1.0
    They wouldn’t price match anything. Per manager they stopped 2 months ago.. Shop at Petsmart they still price match.
  • RR
    Richard Ruiz
    Sep 21, 2026
    1.0
    Petco groomer was not present to provide any service to our scheduled appointment. A cancelation notification would of been appreciated.
  • TM
    Traci Mortagua
    Sep 19, 2026
    5.0
    The gentleman that helped me was very polite and knowledgeable. I will be back!
  • MG
    Minna GT
    Sep 18, 2026
    1.0
    For the grooming department: I called Petco grooming to schedule a bath for my pet and spoke with a groomer named Courtney/Kourtney. They actually had availability, but I ended up turning the appointment down because of how rude and disrespectful she was over the phone. Right from the beginning, she had an attitude simply because she couldn’t hear me the first time I spoke. Instead of politely asking me to repeat myself, her tone was immediately unpleasant and made me feel like I was bothering her just by calling to schedule a service. She completely lost a customer over something that could have been a simple and professional interaction. If someone speaks to pet parents that way over the phone, it honestly makes me uncomfortable trusting them with my pet. I decided I would rather take my business somewhere else where both customers and their pets are treated with kindness and respect.
  • TT
    Tammy
    Aug 25, 2026
    1.0
    So I brought my dog yesterday to get a bath and his nails cut and I went back to pick him up and they didn't do his nails she said he wouldn't let them they charged me $56 for a dog with zero hair for a bath someone should have called and asked me if they wanted me to move further with all of this because the sole purpose of me going there was to get his nails cut so now I will never bring my dog here again and I have two more that I was going to bring and that's not happening either

Frequently Asked Questions About Petco

Does the Petco Waterbury location have a vet hospital?

No, Petco Waterbury does not have a full-service vet hospital.

Does Petco Waterbury offer vaccinations?

Yes, Petco Waterbury provides vaccinations.

Brand Certified Facts from Petco

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Certified October 04, 2026Yext Knowledge Graph
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