Petco

Reviews

• AD

  Aline Dynder

  Aug 17, 2026
  5.0
  Nice price deals
• LB

  Lawrence Boccuzzio

  Aug 8, 2026
  5.0
  Always have what we need, friendly staff too!
• SS

  Stephanie (Sasalwayssmiles)

  Jul 29, 2026
  3.0
  I’m giving the Southington Petco location three out of five stars. We interacted with four staff members during our visit, and everyone was generally friendly, helpful, and informative. However, one interaction with a member of the veterinary team made me uncomfortable. Because Augustin is extremely attached to me, my son and I stepped away while he received his vaccines, while my partner remained with him to provide support. A comment was then made to my partner that seemed to imply I had simply left or abandoned my dog during an uncomfortable moment. That felt unfair and unnecessarily judgmental. After looking further into low-stress veterinary care, I understand that whether an owner remains present should be based on the individual dog, the owner, and the circumstances—not treated as a one-size-fits-all rule. Our decision was made out of concern for Augustin’s comfort, and he was never left alone. I also would have appreciated clearer, itemized information about the individual vaccines and their prices before being directed toward a package. I wanted Augustin fully vaccinated and up to date, and the staff ultimately allowed us to select the option we preferred. Still, the initial upselling felt a little uncomfortable and somewhat rushed. Overall, the visit was not terrible, and most of the staff made us feel comfortable and supported. However, the judgmental comment and the sales approach affected the experience enough for me to give three stars. I would go back.
• MT

  Mike Thorstenson

  Jul 27, 2026
  5.0
  Great experience, was welcomed by associates Jake and Alexis , Alexis went the extra mile and looked for treats for my fussy cat and recommended options for me , the associate who rung me out was very informative and social about my purchase Caitlin was very polite and informative about cat products, great experience all around
• JC

  Jean Clough

  Jul 25, 2026
  5.0
  Staff is always great. Variety is good. Prices are competitive. Good location. My pocketbook definitely loves Vetco also

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