Banfield Pet Hospital

Reviews

• VM

  Victoria Morrissey

  Oct 2, 2026
  5.0
  Banfield Pet Hospital of Plainville is a gem! We recently brought our menace of a feline, Sushi, in for a checkup, and the staff was nothing short of compassionate and wonderful. Dr. Gary Steinberg was incredibly patient and gentle with Sushi. I thought for sure they would need to sedate her, but he had such a calming presence that he was able to conduct a thorough head-to-toe assessment and obtain a urine sample without any sedation. It was truly impressive! He explained her diagnosis and treatment options in detail, including potential hidden issues that may reveal themselves down the road. It has only been a month, and Sushi is already doing so much better. I highly recommend this office to anyone looking for exceptional veterinary care.
• EC

  Ednamarie Castro

  Sep 9, 2026
  5.0
  Uno de los mejores para atender a tu mascota y desde que entras son bien amables y me ayudaron en mi lenguaje sin racismo
• AS

  AJ Soni

  Sep 2, 2026
  1.0
  I hate to do this but this location needs proper business guidance and support. Poor customer service.
• MD

  Margarita Diaz

  Aug 27, 2026
  2.0
  I’ve been going to banfield for the last 4 years, never seem to have an issue until today. My dog went in for a 1 week paw check up and came out with 2 bleeding wounds to the back of her back heals with noooo idea how she got them while being in Banfield’s care. She went in for a 8am drop off and picked up by 1:30pm and my dog came out with a butt full of smeared fecal and 2 bright red wounds to the back of her heal that my dog never had prior to her stay. I was first told those were old scratches (which was a lie b/c my dog went in with NO INJURIES) and even for the Dr to tell me she examined her when coming in and she had no injuries and then went on that she had no idea how they got there! I felt hurt b/c my dog was hurting from the injuries that she received in their care. I went on to continue telling the Dr i wanted this documented in her chart if her injuries got worse, the Dr nor the staff had any idea and didn’t seem to care about it. Really frustrating to have my dog come out worse than when she went in. The only reason why i went to the Plainfield location is b/c my dog needed immediate care. But now i don’t even trust my dog in their care! The pictures shows no justice b/c her wounds at this point were cleaned by the owner.
• HH

  HeyRuthie

  Aug 21, 2026
  5.0
  Went to them for the 1st time earlier this yr but unfortunately my 2nd visit the outcome no one wanted. My doggy Simba who was 9 yrs old had to be put to sleep so he can rest peacefully. Dr Brick was so kind, patient and listened to me when we spoke on the phone and let me vent without me realizing I was doing so. She was straightforward BUT kind. If that makes sense. They let me and my husband be in the room as long as we needed to before we part ways with our doggy/son and when I went to pick up his ashes their packaging was very sweet. Point is thank you guys 🤎💜

Frequently Asked Questions About Banfield Pet Hospital