A to Z Pet Shop is a proud family-owned and operated pet shop specializing in providing residents in Orange, Connecticut, and the surrounding areas, with high-quality pets. From puppies and kittens to small animals and those in-between, we take pride in knowing that not only are our “residents” happy, but they’re healthy. Weekly, a veterinarian visits our store to examine every animal. If they notice that one of our little pals is under the weather, they’ll address the situation on the spot. In addition to high-quality pets, we also have an array of affordable, top-tier pet food and treats, as well as a frequent buyer program for just about every brand in our store.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.