Petco

Reviews

• CR

  Christine Radawiec

  Oct 3, 2026
  3.0
  I asked the people who work there for a Good Dog dish. They said they didn't have any. So I went and looked myself. Guess what? It was right there among the dog dishes. Lazy1
• DM

  Debra McLaughlin

  Oct 3, 2026
  1.0
  Bad manager!!! She was snobby, acted like I was bothering her, was in a hurry to leave, chastised employee for not helping me enough in front of me.The employee got the manager because she felt not as knowledgeable with my questions. The manager had a serious attitude problem, she is not management material!!! Why do you employ people like this? Thinking about not going back
• VC

  Valentino Caruso

  Sep 6, 2026
  5.0
  The staff at the Petco in Hamden are the best! We wouldnt buy our pet supplies anywhere else.
• CM

  Colon (Mrssexly)

  Aug 25, 2026
  4.0
  Everyone was very friendly
• AS

  Avery Sinclair

  Aug 10, 2026
  1.0
  Do NOT bring your pet here. Full stop. If you value your sanity, your wallet, or your dog’s well-being, turn around now. Seriously. This salon operates like a used car dealership. Except the upsells come with a side of gaslighting. You’ll be quoted one price, pressured into “necessary” add-ons you didn’t ask for, and handed a bill that makes no sense. Got a medical condition? Doesn't matter if your vet wrote a novel-length note on official letterhead. Even with a clean bill of health, a sedative prescription, and your vet on speed dial confirming your dog is perfectly safe, they'll still turn you away for "reasons we can't disclose." They won't put it in writing, of course because then you'd have proof. And proof is the one thing they refuse to honor. They don't want to groom your dog. They want to make you prove they should and they'll move the goalposts every single time. The staff? Indifferent at best. Hostile at worst. You’ll stand at the counter like a ghost while they chat over your head, and if your dog isn’t instantly “perfect,” they’ll invent a bizarre excuse to refuse service. I don't think they even clean their equipment at this point. Like what is your issue? It's like just say you have zero confidence grooming my dog because you can't do it and let me see someone who can like refer me to someone who can. Fr sorry my goldendoodle is too much for you. It’s not customer service it’s a petty operation run by people too busy designing their own custom business cards or whatever. This isn’t a grooming salon. It’s a trap with clippers. Save your money, your dignity, and most importantly, your dog’s trust. Go anywhere else. Literally anywhere. Like seriously just not THIS petco. At least the other petcos will explain why they can't groom your dog and refer you out to places that can support your pets health needs. Take it from me or don't maybe other people like coming here but I had a horrible time trying to advocate for my dogs needs here.

Frequently Asked Questions About Petco