Petco

Reviews

• PS

  Pamela Sweeney-Daley

  Jun 11, 2026
  5.0
  Always very nice and helpful.
• DZ

  Donald Zalucky

  Jun 5, 2026
  5.0
  I’ve never had a bad experience at Petco , but sometimes they run out of my dog’s favorite treats !
• DM

  Danielle Mulligan

  Apr 15, 2026
  5.0
  **Before & After Photos** We are over the moon with our experience with Olivia B!!! She groomed our labradoodle to absolute perfection. She delivered on every single thing we asked for, took her time, and was extremely thorough. She communicated with us throughout the appointment time and asked clarifying questions to make sure we got what we wanted. I am totally impressed with the professionalism of this groom and Guilford Petco as a whole. (Disclaimer: Poodle paws are controversial in their cuteness lol but let me just say her short paws make our lives of keeping her clean so much easier!)
• JW

  Jack Wu

  Apr 4, 2026
  1.0
  I had a very disappointing experience at this location today. I arrived on time for my dogs’ grooming appointment (12:55 PM for a 1:00 PM slot), but I forgot to bring the vaccination documents. I explained that my wife could stay at the store while I quickly drove home to get them, which would have taken less than 10 minutes. The staff immediately refused and said the only option was to reschedule—no flexibility, no attempt to help, and no understanding of the situation. What made it worse was the dismissive attitude. When I said I wouldn’t come back again, the response was simply “fine.” I understand policies are important, but customer service matters too. A little flexibility or even basic courtesy would have made a big difference. Unfortunately, this experience left a very negative impression.
• SF

  Steve Fromsaac

  Mar 14, 2026
  5.0
  Had the exact cat food brand I was looking for, and cashier was exceptionally courteous. I will be back. Thank you.

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