Petco

Reviews

• HW

  Harriet Wolfe

  2 days ago
  5.0
  Always a wonderful selection of dog toys and treats. Staff always friendly and helpful. Thank you!
• CC

  Charlotte

  3 days ago
  1.0
  Horrible customer service, and animal neglect/abuse. The fish tanks had more dead fish than living ones, and the living ones were left in the tank with the decaying ones, and were eating them out of starvation. I counted that each tank had 3-5 dead fish, left there decaying. When I voiced my concerns with the staff, the cashier Jocelyn was hostile and rude to me, stating that they were aware of the animal abuse and that the fish die everyday there. Concerned by this, I spoke to a manager about the incident, who was seemingly unfazed by the animal cruelty as well. During my conversation with the manager, Jocelyn continued to be rude and mock me, and when I said I would be writing a review about the incident she yelled at me. The manager allowed this behavior, did nothing, and allowed Jocelyn to remain at the register while being loud and disrespectful to paying customers. As an animal lover, I was disgusted by the blatant lack of empathy and respect for the animals, and appalled by the customer service. Petco, please do better. Imagine being starved and forced to live in a small enclosure with rotting corpses. It’s inhumane. It’s cruel. It’s unsanitary. It’s unacceptable. Complete and total lack of management, paying customers do not deserve to be disrespected simply for speaking up for animals who can’t speak for themselves. To be aware of animal abuse/neglect and to do nothing about it speaks volumes. If you don’t respect animals, you shouldn’t be trusted to care for them, much less paid to do so. I have reached out to the corporate office about the incident, they informed me an investigation will be conducted. Still deeply upset by this incident. Definitely not a family friendly store/environment.
• BP

  Benjamin Pickowitz

  May 6, 2026
  2.0
  I came in around seven o'clock.The store was pretty dead. Was looking for somebody treats and When I asked the employees huddled around the regester where I would find ferret supplies one of them just said over on that side of the store. I didnt find what I needed and wasn't interested in there help at that point. I will say the birds where friendly enough to chat with me.
• CD

  Char-Char DeS

  Apr 27, 2026
  5.0
  This Petco is one of my favorites. It’s very clean & the employees are nice.
• AC

  Angela Carradero

  Apr 20, 2026
  5.0
  Everyone here is always super kind and helpful! Great Petco

Frequently Asked Questions About Petco