Emergency Pet Clinic of Longmont

Reviews

• KM

  Kalli Maher

  3 days ago
  5.0
  Our dog was having complications from a surgery performed at a different veterinary clinic, and we needed emergency help on a Sunday over 4th of July weekend. From the second I walked in, I instantly felt relief in an incredibly stressful situation. The front desk staff were kind, supportive, and worked quickly to get things moving. The doctors were wonderful, working to figure out what was going on while quickly ruling out possible causes. I had to leave my dog there, but leaving actually felt okay because the staff was so caring and helpful, and I knew my dog was in the best hands. We received phone calls with updates and next steps, and they even sent us text messages with photo updates. The discharge paperwork was clear, detailed, and explained everything that had been done, as well as exactly what we needed to do at home. They have also been incredibly helpful over the phone whenever I’ve called. I am so thankful for their expertise, professionalism, and compassion during such a high-stress situation!
• AA

  Ashahm

  Jun 29, 2026
  1.0
  I would never recommend this place.During one of the hardest moments of our lives, we felt like compassion was completely absent and that everything revolved around money. Before discussing treatment, we were asked how much we could afford to pay, they have this dumb "HOW MUCH CAN PAY FORM" so it felt like our baby's care was based on that number instead of what was medically necessary. While we were grieving, we were offered cremation packages, which felt incredibly insensitive. When we decided to take our baby home, an employee said, "Okay, so there's no cost for you to take your pet home." That comment was shocking and hurtful and RIDICULOUS!!! I even told the lady she should never say something like that to another family experiencing such a heartbreaking situation. We were charged $1,200 for the exam and IV medications, $400 for X-rays. Their X-ray machine wasn't working properly, causing significant delays, when it finally worked the images had to be sent to another veterinarian for interpretation LIKE WHY!?!?! This was one of the worst experiences I've ever had. We left feeling emotionally devastated, unheard, and taken advantage of during an incredibly difficult time. DO NOT WASTE YOUR TIME & MONEY HERE! I do not recommend this place at ALLL!!!
• LL

  Lucas

  Jun 22, 2026
  5.0
  The team here was really great. We came in around 9pm with our cat and we are extremely well taken care of. We were of course very nervous but they did their best to reassure us.
• BC

  Brenda Cerceda

  Jun 14, 2026
  5.0
  There was a super long wait, but even with that it was such a great experience. They would come check on us and update me on wait time. And when we were finally seen, they were very kind and supportive. You can tell they love their job, super friendly and caring. Would highly recommend!
• CC

  Clo

  Jun 1, 2026
  5.0
  The team here is absolutely amazing. We had a multiple day ordeal after our boy Bronx ate a bunch of grass and sticks that he wasn’t able to pass naturally. After multiple x-rays, an ultrasound, and many sleepless nights he ended up needing surgery. No matter the time of day or what staff we spoke to, everyone was so kind and informative. They explained everything to us every step of the way and helped us to make the best decisions we could with all the information we had. Given the nature of an emergency clinic there was a lot of waiting, but everyone made sure we understood that being the patient that could wait was a good thing. Now that he’s home and recovering, they’ve been amazing with answering all of our anxiety riddled phone calls about how he’s healing and given us easy to understand and follow advice. I wish I could thank each of them individually for everything they did for us. Letting us come in and visit him and walk him when he had to stay the night, letting us stay with him up until the moment he had to prepare for surgery, telling us stories of their own dogs and the decisions they made, and just writing out exactly how much everything would cost on a little piece of paper so I didn’t have to rifle through paperwork while my mind was elsewhere. I could go on and on. I cannot recommend this place enough, and I hope we never ever have to come in again!

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