Bad bad bad place. If your dog is healthy or a senior dog and you are on these plans then you are getting ripped off. None of the employees earn their pay and that includes the office staff, techs and most of all the vets. I was a member for over 11 years and just disgusted to say the least. The only good thing I can say is that they never killed my dog!
MT
Melanie Teppich
Sep 29, 2026
5.0
Cannot say enough good things about my experience here with my senior dog. The staff and doctors made us feel very comfortable, were so knowledgable, and professional with the perfect dose of warmth. The facilities are very clean and I felt safe dropping my dog off here for her dental. We will be coming back for all dental appts in the future, along with other services. If you are looking for well priced dental experience for you pet this is the place. They were also great about keeping in touch, before, after and during the procedure and we had a great follow up appointment.
IM
Isis Mireles
Jun 18, 2026
1.0
The service is good; the first time I went, I paid $86 for my puppy's physical exam and initial vaccinations—they had a coupon for a free first exam. Today I took her back for the booster, and since it was just for vaccines, I thought I’d likely pay the same amount; to my surprise, I ended up paying nearly $130. Looking at the receipt, I saw they charged me $80.95 just for the office visit, plus $41 for the vaccine and another $7 for medical waste disposal. It’s a total rip-off, considering it wasn't a full consultation, they just administered the vaccine, so if you want to save $80, don't come here.
RC
Rhonda Cartrite
Jun 16, 2026
1.0
Took my sick dog in and they refused to see her....sent us to the vet ER.
She only had a UTI.
KL
Kimberly Lewis
Nov 1, 2024
5.0
We have been with Banfield Wellness Plans for over 20 years with our dogs and have been to many different locations. This was clearly the best location we have ever been to. The staff, in particular Gabby, who was so professional, kind, empathetic to our concerns about our Pookie's surgery. She was patient and educated us on all of the possibilities. Her knowledge was amazing. Dr. Brodt called us and personally talked to us prior to the surgery and put our minds at ease as well. There are not enough words to express our thanks for this location and the wonderful staff!
Frequently Asked Questions About Banfield Pet Hospital
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Lone Tree?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays and Sundays from 8:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Do I need to make an appointment at Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for visits. You can schedule an appointment online through their website or mobile apps.
What types of services does Banfield Pet Hospital offer?
They provide preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end-of-life care, microchipping, and DNA testing.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment by visiting their online scheduling page or downloading the Banfield app available on iOS and Android devices.
What payment options are accepted at Banfield Pet Hospital?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, Travelers Check, and Visa.
Does Banfield Pet Hospital provide virtual visit options?
Yes, if you have an Optimum Wellness Plan, you can schedule virtual visits saving time and receiving quality care from home.
Is Banfield Pet Hospital accessible for wheelchair users?
Yes, the hospital has wheelchair-accessible restrooms and facilities to accommodate all pet owners.
What can I explore near Banfield Pet Hospital while visiting Lone Tree?
Nearby you can visit Smallcakes: A Cupcakery and Creamery for a sweet treat or enjoy a meal at Joon's Mongolian Grill and Joy Sushi Asian Bistro. These spots offer great options before or after your pet’s visit.
Are there fitness centers near Banfield Pet Hospital in Lone Tree?
Yes, Lone Tree CrossFit, Snap Fitness, and UFC GYM Highlands Ranch are nearby gyms where you can work out before or after your visit.
What other services and amenities are close to Banfield Pet Hospital?
Besides gyms and restaurants, you can find places like Painting with a Twist for art enthusiasts, and Lone Tree Cleaners for laundry services near the hospital.
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