Banfield Pet Hospital® - Lakewood provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Terrible experience. Came in thinking there was a free exam. Definitely was not unless you show an email regarding the free exam. Even after you show the ad they offer online. You can’t cancel whatever plan they buy you into in office, then want to charge you for $500+ if you don’t move forward with the plan. Came in for something specific that was going on with my dog and couldn’t give me a definitive answer, even after the tests they did. Turns out my dog had to have an emergency surgery 2 weeks later with another company. Make sure you ask as many questions you have about the plans!
SB
Sandra Boster
Aug 3, 2026
5.0
Always great experience for Andy to visit. He’s not attracted to the treats offered … ? Doesn’t shake any more from nervousness. Thank you!!
CS
Christopher Stewart
Jul 24, 2026
5.0
Staff is great and attentive and pleasant from the moment you walk in. Makes a difference feeling like you pet is in good hands. I have experienced some of the other Banfield locatiins in the area, and I make the extra drive to this location because of the quality service.
KJ
Kimberly Jewson
Jul 4, 2026
5.0
Very kind, gentle, understanding and respectful team. They took such great care of us on such a terrible day for us. This is the 2nd time in 10yrs I have used them for putting my babies down. They are the best !
TH
Tom Higgins
Jun 26, 2026
1.0
My daughter is traveling in Europe and we are watching her dog. Her dog's primary Banfield Pet Hospital is in the city she lives. This location refused to provide the heart medication she needs and would not fill here (even though there are refills available). But they did say I could get ahold of the other Banfield Pet Hospital and they could transfer to a human prescription location, but they would not do it unless I paid them for a pet evaluation visit. Absolutely terrible customer service. Just be careful using them. Obiously their business model is about maximizing visits and charging for unnecesarry things, not about the animal and what's best for them. Terrible customer service, only about making $$
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital offer emergency veterinary care?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals to emergency hospitals if needed.
Can I receive veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What types of preventive health care services does Banfield Pet Hospital provide?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy.
What is included in the Optimum Wellness Plan at Banfield?
It provides annual preventive care including exams, vaccines, early screening diagnostics, nutritional consultations, and dental care, with discounts on treatments not covered by the plan.
How can I pay for an Optimum Wellness Plan at Banfield?
Payments can be spread across 12 months via automatic withdrawal from a bank account or credit card, or you may choose to pay in full at enrollment.
What types of appointments are available at Banfield Pet Hospital?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and get a call when ready for pickup, and virtual visits for clients with Optimum Wellness Plans.
What are the operating hours of Banfield Pet Hospital in Lakewood?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Is Banfield Pet Hospital located near any pet supply stores?
Yes, it's near PetSmart, which offers pet grooming and pet store services, making it convenient for pet owners to combine veterinary care with pet shopping or grooming.
Are there nearby dining options when visiting Banfield Pet Hospital?
Yes, nearby restaurants include A&W Restaurants, Good Times Burgers & Frozen Custard, and KFC, providing various fast food and dining choices before or after your visit.
What nearby amenities can I access while visiting Banfield Pet Hospital in Lakewood?
Nearby amenities include Caribou Coffee & Einstein Bagels for coffee breaks, PNC ATM for banking needs, and RushMyPassport in FedEx Office for travel services, offering convenient options during your visit.
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