Petco

Reviews

• MF

  Misty Fink

  2 days ago
  1.0
  I was in this store today to buy two feeder fish. For $0.50 each and the girl that was running the fish department would not sell me the fish because I could not remember how big my tank was. These are feeder fish. There were dead fish in the tank already. I guarantee you the tank they keep their fish in does not have 20 gallon per goldfish. I asked the girl, are you seriously not going to sell me the fish because I can't remember how big my tank is? She said no I am not. She also said It is petco policy not sell goldfish to anybody whose tank is smaller than 20 gallons. My tank is bigger than 20 gallons. And I only wanted two feeder fish for $0.50 a piece. This girl was very rude. I put down the stuff that I was going to buy and I walked out of the store and I went straight to PetSmart. Bought my two feeder fish and everything else I was going to buy, from your competitor. Maybe some customer service training. I shop at your store all the time I will not be back!!
• ZS

  Zachariah Sorley

  5 days ago
  1.0
  Rude general manager, yelled at my sister for giving back a hamster that was just too much for her
• AS

  Ashley Sinclair

  5 days ago
  1.0
  My daughter purchased a Roboroski Dwarf Hamster on the 13th and since they have a 30 day return policy they said she could return him in case she changed her mind to exchange for another hamster. She took him back today and the general manager was extremely rude to her with their interaction. My daughter had told the GM that she didn't realize how high maintenance and how high energy they were and that they don't really like being held, the GM told my daughter that all hamsters are like that and that if she couldn't handle it maybe she shouldn't get another hamster. She also proceeded to tell her after they had made the return that since she was not willing to take care of that one they would not sell her another one, she was very rude and unprofessional about it and my daughter was in tears at the end after she left. It's not that she was unwilling to take care of the hamster it's just that she didn't realize they were so hyper. She just wanted something she could sit and play with.
• RR

  Robert Renter

  Apr 17, 2026
  3.0
  Store was fairly clean, but customer service was lacking. I probably won't return to this location.
• MB

  Marcus Berman

  Apr 14, 2026
  5.0
  I had a wonderful experience here and will definitely recommend anyone who is looking for help with their pet. The staff are very knowledgeable and were able to help me with my dogs foot. 10/10 service 5 Stars will continue to go here for all my pets needs.

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