Chow Down Pet Supplies opened their doors back in the early nineties in Evergreen, Colorado. The vision was to offer premium pet food with unsurpassed customer service. Our desire was to educate pet parents on the importance of proper nutrition and pet care. The pet industry has come a long way since then but the fundamentals remain the same: outstanding customer service, love of the animal and the importance of understanding the myriad of products and services available to our pets. Everyday we strive to bring health and wellness to pets and a smile to your face. Being pet parents ourselves, we fully understand the love and friendship a pet brings to your life. Anything we can do to foster that is a day well spent.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.