This profile is uncertified and using publicly sourced data
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Business Details
About
VeterinarianAnimal HospitalPet Boarding Service
VCA Douglas County Animal Hospital has proudly served the Castle Rock community for over 25 years. Our passion is providing the highest quality medical care for your pets delivered with love & compassion. We strive to provide the best experience leading with transparency & integrity while maintaining the highest AAHA (American Animal Hospital Association) standards. We guide & support our patients with preventive care including wellness programs, dentistry, abdominal ultrasound, laser therapy, hands free radiology, and soft tissue surgery. We also offer same-day & drop-off appointments. Our team of skilled veterinarians, licensed veterinary technicians, veterinary assistants and caring support staff are here to help!
Location
Hours
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.