(Sorry this is long, I am just so happily in shock!)
Best vet I have ever been to!!! My girl cat, Sesame, is the craziest when she's at the vet. She's very loud, she hisses, she's wiggly, and she scratches. Pre-visit meds do not work on her. Everytime I have gone to the vet with her for the past few years, she hisses and yells when the vet comes near. She usually does not get a thorough physical exam because of this, the vaccines are usually hard for the vet staff to administer. At home, I have to wrap her up in a blanket just to brush her teeth and do her nails, bribes and fear-free techniques have not worked on her.
As soon as we stepped foot in this hospital, she stopped yowling (car rides are also very overstimulating for her, so she'll be noisy all the way there). I love that this Banfield is a stand alone, making it less stressful for pets. It's also only ten minutes from our house. I went on a Sunday (just yesterday) so everything would be quiet, too. The lady at the front desk welcomed us right away and was so friendly and inviting. Our vet tech was Jasmine, who was very friendly and accommodating and a fellow cat lady herself! She made sure we were getting everything we needed to and prepared well for my anticipatingly fractious cat (we would only bring her out when the vet came in to reduce stress). Shockingly, my cat became the best patient she could be! Dr. Vandish was a cat lady herself and was so incredibly nice to both us and my cats. My girl cat let her touch her, pick her up, and thoroughly examine her! That was so unheard of, she had not once behaved well at any vet in the past years. She'd either be hissing, yelling, and/or scratching up people's arms! I am still in shock! I imagine Dr. Vandish's energy was communicated to my girl, she was such a warm and bubbly person. They also fed her Churu treats (which of course she never ever eats at home nor eats much of anything at all) and she downed like four of them instantly. Lastly, she wandered the room like nothing was amiss and never in her life have I seen that at a vet. I'm sure she got possessed that day, I will never forget this. I also brought in my boy cat, Toast, along to get an exam and estimate for a tooth issue, which he did well on. He's always a scaredy cat at the vet and loves to hide. He loves Churu at home, but is always always too anxious to ever eat at the vet. Also unexpectedly, he ate quite a bit here, too! The vet was very patient with him.
I will definitely be going to here forever!!! The building is nice and clean and the prices are actually very fair, I don't feel as though I'm being cheated into anything. Dr. Vandish and Jasmine are now my absolute favorites, as they handled this situation so well and my kitties felt so incredibly safe with them. If I could give more than five stars, I would!!! The energy of this hospital's staff is amazing.