Vetco Total Care

Reviews

• BK

  Brianna Ketter

  2 days ago
  1.0
  Very disappointed in this location . I had an appointment booked for cytopoint shot they canceled my appointment without contacting me . Receptionist was rude and stated they didn’t have enough time. Instead of keeping my exam appointment and looking her over they just said no they can rebook me . I’ve never been treated this way at the Highlands Ranch location and will make the drive to them to use their services.
• AM

  Allison M

  2 days ago
  4.0
  We are fostering pups that needed microchipped. I found out by accident that Petco offers FREE microchipping. I called first to verify, then made appointments. We showed up a little early to our appointments. There was already a line. Even though you have an appointment, they take you in order of FCFS at the door. A couple showed up that had missed their earlier appointment and demanded to be seen right away. Karen threw a fit when they were told they had to wait in line. Karen was also so loud the whole store could hear her. The staff were very tolerant and for everyone's mental health they put them in a room. Their showing up after missing their appointment threw the days schedule off, more than it was already. From what I gathered from the staff is that they only spend the morning at that location and then have to drive at a second vetco location for the afternoon. Petco is all about the bucks and tries to get in as many appointments as possible and schedules them for every 5 minutes and double books them knowing it takes a minimum of 15 for each appointment. There were three staff members there and they handled the stress really well. I was surprised how calm and collected they were in the midst of chaos. When we finally got into a room, the staff members were very friendly. I felt like I was at my normal vet for my dogs. Of course they were rushed, but they didn't let that stop them from giving us the great customer service. I tip my hat to them. The only reason that I'm giving them four stars instead of five has nothing to do with the service. It is entirely because Petco double books the appointments and they are only at 5 minutes each.
• DG

  Diana Garcia

  5 days ago
  1.0
  Emergency visit to busy to see my dog.
• KG

  Kathryn Gipson

  May 12, 2026
  1.0
  Recently took my cat to this location. The vet didn't bother to even look at one of the issues we took him in for. But she made damn sure we had expensive lab work done. Needless to say, because she REFUSED to treat the rash on his mouth, he ended up unable to open his mouth to eat or drink because it pussed up so badly. There was no way to at that point manage his kidney disease diagnoses because he COULDN'T EAT DUE TO THEIR NEGLIGENCE. Then, when we asked about end of life services, they price gouge.How DARE you take advantage of people during such a difficult time. If you love your pets, DO NOT TAKE THEM TO THIS VETCO! THEY KILLED MINE.
• CS

  Coreena Sonny

  Mar 21, 2026
  5.0
  My Morkie was pampered! Treated like royalty (even tho he was there for his yearly😱)

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