Banfield Pet Hospital

Reviews

• ZO

  Zach O

  Oct 3, 2026
  2.0
  Every time we come here for an annual exam, bloodwork, or any other test, we always wait 20-30min for a tech to come in, they then do the exam and we wait an additional 20-30min for the vet to come back in. Not really sure why an exam needs to be a 2+ hour appointment. No other vet clinic I’ve ever used has been so inconsiderate of people’s time. More dependent on the staff that day, but In addition to this, I feel like they’re constantly trying to sell me a used car and I have to ward off their offers of subscription plans with a stick. That being said, front desk staff is very friendly and helpful. Techs and vets have been hit or miss.
• SA

  Shaked Attal

  Oct 1, 2026
  5.0
  I’ve taken my dog to several Banfield locations, but the care and compassion we’ve received at Banfield Westlake has truly stood out. When I needed to bring him in for urgent care and other locations weren’t able to accommodate us last minute, Westlake told me to bring him over and that they would find a way to squeeze him in. Since then, this is the only location I’ve taken him to. My pup has been seen by several vets at Westlake, and every one of them has taken the time to thoroughly explain what’s going on, walk me through all of our options, and answer my questions without making me feel rushed. Especially with an older dog, that level of patience, compassion, and care means so much to me. I’m incredibly grateful to the entire team at Banfield Westlake.
• TL

  thorsten loth

  Sep 6, 2026
  5.0
  Staff there is super friendly and take great care of the animals
• FF

  Frogwart

  Aug 11, 2026
  5.0
  Banfield has been out vet choice since 2003 starting with our first pet Esmeralda who was a short haired American black cat that lived to see 21 thanks to Banfield. Then out Boston Terrier Sabrina who lived to be 13. Now we take cleo my cat, and Sasha and Skully who are my service Dogs. Plus, my two new puppies Jack The Pumpkin King and Elvira Sally Du Batya that will be trained to be my service dogs and will take over traveling duty so my two senior service dogs can just work at home and eventually retire. Banfield has been terrific with preventive care, dental and all the surgeries our pets had recently. I can’t imagine using anywhere else for my pets. Banfield is the best. The pics are of Pumpkin and Elvira just after their surgery on July 24,2026. Pumpkin was neutered and Elvira had her spay and 3 hernias repaired. Plus, they got microchipped while under for surgery. They were very well taken Carie off. I need to add more pics later of our other pets. Elvira and Pumpkin are 6 months old:)
• KT

  Karen Terpstra

  Jul 31, 2026
  5.0
  My dog started throwing up Saturday morning. I waited to see if it would resolve and it didn’t. I called Sunday for an appt (because they were open!!). They couldn’t see me Sunday but fit me in Monday at 8am. All staff and esp vet were SO kind. No hard sell. No guilt trip. Just love and concern for me and my pup. They called twice after my appt to find out how she was. Not corporate. Very kind.

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