Located on Santa Monica Blvd. in the heart of West Hollywood, California, VCA TLC Animal Hospital proudly serves Hollywood, Beverly Hills, Studio City, and the greater Los Angeles area. Since 2000, we have helped pets live long, healthy lives by providing high-quality medical care and a positive client experience. We offer preventive care, a comprehensive wellness program, nutrition counseling, basic and advanced dentistry, ultrasound, hands-free radiology, and soft tissue surgery. Same-day and drop-off appointments are available. From puppy and kitten care to senior pet care, our compassionate team is here for every stage of your pet’s life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.