Located in The Marketplace East Shopping Mall inside PetSmart, Banfield Pet Hospital in Industry, CA, is your local petcare solution when your pet needs general veterinary services. You can find our veterinary team just off Valley Boulevard and serving pet owners in Industry, Walnut, and beyond. The team at Banfield is here to provide your furry buddy with the attention and compassion they deserve.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Where is Banfield Pet Hospital located and which areas does it serve?
Banfield Pet Hospital is located at 21848 Valley Blvd, Industry, CA 91789, inside The Marketplace East Shopping Mall. It serves pet owners in Industry, Walnut, and nearby areas.
What are the operating hours of Banfield Pet Hospital?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital accept walk-ins or are appointments required?
Appointments are required at Banfield Pet Hospital to ensure proper care and scheduling.
What veterinary services does Banfield Pet Hospital offer?
Banfield provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
Can Banfield Pet Hospital provide emergency care for pets?
No, Banfield does not provide emergency care. During hospital hours, they offer urgent care advice and referrals. After hours, customers should contact their local emergency hospital.
What is an Optimum Wellness Plan and how does payment work?
Optimum Wellness Plans cover annual preventive pet care and include exams, vaccines, diagnostics, dental care, and nutrition consultations. Payments can be spread across 12 months with automatic withdrawals or paid in full.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or through the Banfield app available on iOS and Android.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Banfield Pet Hospital is inside The Marketplace East Shopping Mall, close to PetSmart, Kohl's, Sephora, and several restaurants like Chipotle Mexican Grill and Starbucks, ideal for shopping or dining before or after your visit.
Is there a pet store nearby Banfield Pet Hospital for pet supplies?
Yes, PetSmart is located within the same shopping mall as Banfield Pet Hospital, providing convenient access to pet supplies and services.
Are there recreational or community services near Banfield Pet Hospital?
Yes, nearby is the City of Walnut Community Services, offering sports and recreation facilities which may be of interest to pet owners for outdoor activities.
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