Ygnacio Animal Hospital

Reviews

• ZR

  Zaxary Rodriguez

  today
  1.0
  Trying to call at 8:00am. Says that i’m calling outside business hours. Can’t get ahold of anybody.
• KS

  Kevin Simon

  Sep 18, 2026
  5.0
  Its always exceptional whenever i bring my dog here. The right treatment and right attitude and they were the only place that was able to find a solution to the ongoing issue with my dog.
• KD

  Kyle Dusi

  Sep 10, 2026
  5.0
  Super friendly staff and they even got us in the same day within a few hours. Super impressed! Helped out our little guy Ozzie! Thanks again!
• KB

  Kimberlee Bauer

  Sep 2, 2026
  1.0
  I booked a new client appointment for my dog that I was worried about. I received a text and email to confirm. I waited in the lobby for nearly 15 minutes before anyone spoke to me. Then I was told that my appointment had been canceled without any notification. The girl said there were no more doctors on site as I noticed one in the parking lot who slipped out a back door. She was very unapologetic. I rearranged my entire schedule to make it to this appointment and wound up empty handed still worried about my dog. This is clearly not a clinic that values customers.
• JP

  Julieta PRodz

  Jul 14, 2026
  1.0
  I brought my dog here for her first visit today, and I want to start by saying that I understand every business has busy days and that appointments can run close to closing time. My concern is not that the staff had a schedule to keep — my concern was the communication and the overall experience. Because this was my first visit, and because we were discussing potential procedures and costs, I came prepared with questions. I wanted to understand what was being recommended, why it was recommended, what was urgent, and what could wait. I believe that as a pet owner, I have a responsibility to make informed decisions about my dog’s care. Unfortunately, I felt like I had to ask every question myself instead of having the treatment plan explained to me. I was given estimates, but I did not feel like I received enough explanation about what each item was for or why it was being recommended. I found myself trying to piece everything together, which made the process take longer. As we got closer to closing, I felt rushed when I was trying to make a financial decision and apply for CareCredit. I completely understand not wanting staff to stay late, but I would have appreciated someone saying, “We’re getting close to closing, so let’s schedule a follow-up or have the doctor go over your questions with you so you feel comfortable moving forward.” I chose this clinic because of the positive reviews and wanted to give it a fair chance. I am not writing this review to discourage anyone from coming here. Every person should make their own decision and have their own experience. I simply hope this feedback helps improve communication with future clients, especially first-time patients who are trying to understand important decisions for their pets.

Frequently Asked Questions About Ygnacio Animal Hospital