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Gwen Morris
May 11, 2026
Our bully mutt was in trouble. We carried her in and she was immediately taken to the back to get help. The women working the front desk were the kindest and most gentle souls I've ever met. Our pup is alive and well today because of the knowledge and speed of the team. If I could give more than 5 stars, I would. From our family - THANK YOU.
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Chloey Luttrell
May 2, 2026
If i could give zero stars i would, for starters, i immediately came to this place because my cat, Junior, was dragging himself on the floor in pain, they said he wasn't critical (which i understand) but then had me and my cat wait outside for SEVEN hours, thats right, SEVEN! I eventually forced them to let him sit inside thier stupid building so he wouldn't dehydrate in the heat, they left him in his carrier the ENTIRE time, and let him urinate all over himself, eventually we went to a different vet after waiting for so long and his foot was actually broken!
For the short rundown: They made my cat stay outside in the heat and pee all over himself for 7 hours straight, and when i FORCED them to let him sit inside, they let him suffer more, PLEASE dont go here, go to the vet in Fresno instead, its a little more expensive, but its way better than this bull 🤦
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Vanessa Davis
Apr 28, 2026
My husband and I brought in my older chihuahua to be seen here one night because my little guy wasn’t doing good. I knew that night I might have had to say goodbye and I sadly did. The staff there was so kind and gave me all the time I needed to say my goodbyes. It hurt so much to have to say goodbye to my little guy but they were so
and kind. I don’t think I could have asked for better people to help me through the whole ordeal. I never once felt rushed, uncomfortable or pushed into any decisions given to me. They were very informative, straight forward in his condition and kept me informed about the cost so I wouldn’t be blind sided by a big bill. There were options too if I didn’t have the money at the moment. I can’t truly express how good the people there were.
That night I also chose to get him cremated but I was unable to pick up his ashes intime, I was so worried about getting his ashes in time. So I asked if someone else instead could pick him up and they were very accommodating. They said yes and that they kept the ashes for 60 days before they were considered unclaimed. I was still so worried about the ashes. So I gave them the name of the person who’d be able to pick him up when ready. My best friend was able to go down there and get them for me. She was able to get him in a timely manner and everything was so wrapped up with love and care.
Kind people are so far and in between now a days. From the bottom of my heart I thank my amazing friend and the staff here. Truly amazing people.
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Tanya Renee
Apr 26, 2026
My dog recently passed here, and they spent more time discussing how I would pay them then they gave me to grieve my dog. While I don’t blame this clinic for her death since she went septic after surgery, I absolutely blame the overnight staff for how cold and uncaring they were in her final hours.
The communication was inconsistent at best and misleading at worst. I was told by a vet tech that she would likely die before any tests were finalized, only for the actual Vet to give a more hopeful update after a glucose treatment and discussion of transferring her to a 24/7 hospital in Fresno. Meanwhile, her actual medical record listed her prognosis as “guarded to poor.” Despite knowing how serious her condition was, they refused to allow me to stay with her or figure out a way I could be present if she passed, despite me being the only customer they had in the building at that time. Being given false hope while being kept at a distance during her final moments is something I will never forgive and would warn anyone bringing their pet here this may also be done to you and your beloved pet.
When she did pass, the lack of basic compassion became even more obvious. I was given barely any time with her, less than a minute, before being asked, whether I wanted cremation or to take her body. I am assuming something they were rushing since they were nearing their closing time. Again, they spent more time with me discussing payment than they allowed for me to grieve with my dog. Thankfully, I decided to take her body to her regular vet to allow me time to say goodbye.
Additionally, what made it worse was the staff in the back laughing and making comments while this was happening. The walls are thin, and with no one else in the building, it was very easy to hear. Hearing that kind of behavior while your dog is dying isn’t just unacceptable, it’s disturbing.
This wasn’t my first experience here, and there has consistently been a noticeable focus on pushing expensive treatment plans as my previous time here I overheard one of the workers trying to swindle a man who’s cat was sick into paying for any service under the sun. I would strongly advise anyone considering this clinic to question everything and not blindly agree to what’s recommended.
Losing a pet is devastating on its own. The way this clinic handled it made an already painful experience feel callous, impersonal, and unnecessarily traumatic. Compassion should be the bare minimum in this field, and based on my experience, it was completely absent here.
Brought my 10 year old cat in after having some medical issues after getting a feeding tube inserted at her primary vet. They got her in quickly, and kept her for a few hours. They found out what was wrong with my girl and ran tests to ensure nothing else was wrong with her.
They addressed the problems on her surgery that the primary vet missed and were sent home with medication and told to follow up with primary.
It's a shame it's pricey but it's understandable why it's that way. They aren't your average daily vet, it's an emergency service, basically an ER for pets. So of course your visits and treatments will cost more. But I'm still very thankful that they got my girl in and helped us. Thank you!