Vaca Valley Veterinary Hospital

Reviews

• ES

  Elaine Segura

  Jul 7, 2026
  5.0
  My daughter recommended her vet to us because my pug kept inching and bitting himself also with ear infections. I took him to different vets and all they wanted was to prescribe medications for allergies which he did not have. Nothing they gave him worked. So I decided to take him to my daughter’s vet and boy he is a God sent. I am so happy with this vet. He is there for the animals well being. One visit and all my pug had was a yeast infection. The vet prescribed a spray and some medication and my pug was all better in one day. You could see he was back to his old self playing with his toys sleeping all night. This vet knows his business. I recommend them to anybody going through the same thing as my pug went through. I took him today again for a recheck, and the vet was so happy to see how good he was. He is a god sent. Thank you vaca vet for giving me back my pug in great health.
• AA

  Angel Amaya

  Jun 30, 2026
  1.0
  This is honestly beyond me. I’ve been a loyal customer of Vaca Valley Veterinary Hospital since 2015. My family trusted this clinic with our pets for years, and in 2020 I opened my own account for my two American Bullies. Between my family’s pets and mine, we’ve been in and out of this office countless times. I’ve always been respectful to the staff and the doctor. I’ve never caused problems, never been rude, and I’ve always paid for my pets’ exams and care. One thing I’ve consistently done is ask for written prescriptions instead of purchasing medications directly through the clinic. As many pet owners know, medications can often be purchased through pharmacies like Costco or Sam’s Club for a fraction of the price. At first, the doctor had no issue writing prescriptions, but over time I couldn’t help but notice he seemed less pleased whenever I chose to fill them elsewhere. Today I called to schedule an appointment because one of my dogs developed cherry eye—a condition I’ve dealt with before. The appointment was made without any issues. About ten minutes later, I received a call back from the office. The receptionist told me she had to cancel my appointment because the doctor had instructed her that my family and I were no longer patients of the clinic and that our accounts were to be removed. I was completely shocked. I politely asked why. I wasn’t given a reason. I asked if I could speak with the doctor directly so I could understand what happened after more than a decade of being loyal customers. Instead, I was told the doctor was busy. When I asked again for an explanation, I was simply told my appointment was canceled, that I didn’t need any further explanation, not to call back, and the call ended abruptly. That was probably the most disappointing part of this entire experience. After years of trusting this clinic with our animals, we were dismissed without so much as a conversation or a simple explanation. As a customer, that’s incredibly degrading and disrespectful. After talking with my mom, we both realized the only thing that had ever changed over the years was that we started requesting written prescriptions rather than purchasing medications directly through the clinic. We both felt the prices being charged for medications were significantly higher than what we could legally purchase them for elsewhere. From our perspective, once we stopped buying medications directly from the clinic, the relationship seemed to change. I can’t say for certain that’s why we were removed as patients, but the timing certainly makes it difficult not to question it. This review isn’t written out of spite. It’s written because people deserve to know how we were treated after years of loyalty. If you’re looking for a veterinary clinic, I encourage you to do your research, ask questions about medication pricing, and explore all of your options before deciding where to take your pets. Being turned away after more than 10 years without a single explanation is something no loyal customer should have to experience.
• HP

  Heather Post

  Apr 30, 2026
  5.0
  Very friendly and supportive. For convenience we like picking up meds at a particular store and they work well together (unlike our previous vet in VV who would yell at our pharmacist). We also had to put down our elderly dog and they were so kind and supportive throughout the whole process. HIGHLY recommend this vet and staff.
• BH

  Bruce Hewett

  Mar 10, 2026
  5.0
  Dr Jassar's diagnosis and treatment are 'on target'. He has a great bedside manner for my dogs and cats and for most procedures he charges 20-30% less.

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