The PSS Pet Hotels offer modern, luxury, dog and cat suites in a variety of sizes, day care 7 days a week with indoor dog parks, and an upscale pet boutique from 7am to 7pm Monday through Friday and 9am to 6pm Saturday and Sunday. The PSS Pet Hotel is open 365 days per year.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.