Brand Certified
Truckee-Tahoe Pet Lodge
4.6(154 reviews)
Certified by Truckee-Tahoe Pet Lodge • Jul 05, 2026
Business Details
10960 West River Street, Truckee, CA
96161, United States
Certified by Truckee-Tahoe Pet Lodge • Jul 05, 2026
(530) 582-7268
Certified by Truckee-Tahoe Pet Lodge • Jul 05, 2026
https://www.truckeetahoepetlodge.com/
Certified by Truckee-Tahoe Pet Lodge • Jul 05, 2026
About
Certified by Truckee-Tahoe Pet Lodge • Jul 05, 2026
Pet Boarding ServicePet Day CarePet ServicesKennel
Truckee-Tahoe Pet Lodge provides the quality pet care your furry family members deserve. Experience the all-suite dog and cat boarding, exciting doggie daycare, and professional pet grooming & spa services that make us the perfect home-away-from-home for your pets.
Location
Certified by Truckee-Tahoe Pet Lodge • Jul 05, 2026
Hours
Certified by Truckee-Tahoe Pet Lodge • Jul 05, 2026
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 7:30 PM
Saturday7:30 AM - 6:00 PM
Sunday7:30 AM - 6:00 PM
Reviews
4.6
154 reviews
5 stars
125
4 stars
18
3 stars2
2 stars1
1 star
8
- MRMia RickenbachJun 17, 20265.0We love the staff and the beautiful facilities here! I know my dogs and cat are always cared for like family. The owner truly loves all of the customers and pets. My dogs can’t wait for the Luau party this week!
- LMLiv MJun 6, 20265.0The best of the best!! As a veterinary technician I have very high standards for pet care and Truckee Tahoe Pet lodge exceeds them! Their facilities are clean and well maintained. Their staff obviously have a deep and genuine love for animals. I trust them with medicating my senior pup and keeping him happy and healthy. I LOVE the photos of their events and play sessions. Their front staff is professional, kind, and very prompt. How happy pets are there says it all. They love the staff!
- TTTexas ToastJun 6, 20265.0Truckee-Tahoe Pet Lodge is the ONLY place I trust to leave my boys overnight. Not only do they absolutely love the fur friends they've met there, I can tell they're extremely loved by the staff. They're always stoked to go in, and that's the kind of peace of mind you can't really put a price tag on. I really appreciate the level of care and knowledge that is applied at this facility.
- RRRodFamJun 5, 20261.0DO NOT BOARD YOUR PETS HERE based on our experience I boarded my two Shih Tzus at Truckee Tahoe Pet Lodge. When I picked them up, both dogs were severely ill — vomiting, diarrhea, lethargy, dizziness, extreme weakness, and dangerous dehydration. This upsets me so much to even share this review. Most alarmingly, I found an unknown topical substance applied to the skin on their backs. I never authorized this. No one told me what it was. I believe this substance directly caused their illness. Staff acted nervous when I picked them up and said nothing about what had happened, my poor dog was shaking. A formal complaint has been filed with Truckee Animal Control and the Better Business Bureau, this visit occurred the 3rd week of May 2026. I noticed other reviews have several comments on Google and Yelp of their dogs having experienced diarrhea and vomiting. Please protect your pets and avoid this facility or your pets could get hurt really bad like mine! When a business refuses to accept responsibility for injuring dogs as a result of being at their facility says a lot about their lack of empathy for pets...
- GCGriffin ClarkJun 2, 20261.0Spent 15 min on the phone trying to get a rate to board my cats. Finally got one. $60 per night. Per cat
Frequently Asked Questions About Truckee-Tahoe Pet Lodge
Do I need to call in advance to make a reservation?
Yes, reservations are required for all of our services. It’s beneficial to reserve your pet’s stay as far ahead of your desired dates as possible. During holiday periods, summer and weekends during ski season, we often fill up several weeks in advance. To make a reservation you can call us at (530) 582-7268 or request a reservation online using one of the following links: New Client Reservations OR Existing Client Reservations
What information do I need to provide prior to check in?
We pride ourselves on providing exceptional, individualized care. Therefore, we look forward to speaking with you and learning about your pet(s). To save time at check-in you can print and fill out the following forms and fax or email them to us. Our fax number is 530-582-5850 and our email address is: reservations@truckeetahoepetlodge.com.
Download Our Registration Agreement
What hours are you open for drop off and pickup?
We’re open daily 7:30AM to 6:00PM, Fridays 7:30AM to 7:30PM. (Our Reception desk is open later on Friday evenings to accommodate travel time/traffic delays from Sacramento & the San Francisco Bay area.) Our amazing staff is here providing great care for our furry guests 365 days a year. However, our lobby will be closed and our reservations staff unavailable (or on limited hours) on the following holidays.
Easter
July 4th
Thanksgiving
Christmas Eve (open 7:30am to 2:00pm)
Christmas
New Year’s Day
What if I need to drop off earlier or later than your normal hours?
We offer early or late pickup and drop off from as early as 6:30AM to as late as 8:30PM. Pre-arrangement is required for this option and there is an additional $20 charge. Early or late drop off is not available for first time guests.
What if I need to cancel or reschedule my pet's visit?
Once a reservation is confirmed, we reserve a room for each of our guests. Therefore, during normal business periods, we request three days’ notice for cancellations or changes. For peak and holiday times, we request two weeks’ notice. For cancellations outside these timeframes, a cancellation fee may be charged
Do you have vaccination requirements?
Yes, for the health and safety of your pet(s) as well as our other guests and staff we verify all our visitors are current on the following vaccinations. (If you’re visiting the Tahoe area, please be sure we have verification of your pet’s vaccinations prior to your arrival.)
For dogs:
Rabies
Distemper and Parvovirus: distemper, hepatitis, parvo, and parainfluenza per your veterinarian’s protocol. (May be listed as DHPP or DHLPP on your pet’s medical record when administered as a combination vaccine.)
Bordetella: (6 month or 1 year vaccine accepted) Bordetella prevents against some strains of Canine Cough and Truckee-Tahoe Pet Lodge does everything possible to reduce the risk of your pet getting Canine Cough. However, the vaccine does not prevent against all strains, and just like the human flu, there is always a risk when in an environment with many dogs.
Canine Influenza: Until recently, the Canine Influenza Virus (CIV) was not present in our geographical area of the country though it was prevalent in many other areas. The virus is now showing up in Northern California and Nevada, so we do now strongly recommend that our guests be vaccinated for CIV. More information on CIV can be found here. If you have concerns about CIV, we recommend you discuss them with your vet.
For cats:
Rabies
FVRCP
My dog or cat hasn't been spayed/neutered. Is that okay?
Yes! Though dogs that have not been spayed or neutered (except for puppies less than 6 months of age) may not be able to participate in group play, they can still have a great time playing privately with a member of our staff. However, we can’t accept females in season or within 30 days of a heat cycle.
Are there any breeds of dogs that you don't accept?
Except for wolf hybrids, who we’ve found don’t do well in our lodging environment, there are no breeds that are not welcome at Truckee-Tahoe Pet Lodge.
I'd like to bring my pet's bed and a few special toys. Is that okay?
Yes, you’re welcome to bring up to 3 items you think may help your pet be more comfortable. We recommend not leaving any special items you’d be disappointed not to get back.
Do I need to bring my pet's food?
Truckee-Tahoe Pet Lodge serves our canine guests Nature’s Select premium dog food. If you would prefer your dog gets the food he or she is accustomed to eating, you’re welcome to bring it. We just ask that you package meal sized portions individually in zip lock bags and bring only enough for your pet’s visit. Feline guests are provided Nature's Select premium cat food though you are certainly welcome to bring their regular food as well. We also have a refrigerator and microwave for any special dietary requirements.
My pet needs dietary supplements and some medications. Are you able to administer these?
Yes, our staff can administer most supplements and medications. Dietary supplements are generally given as part of the feeding routine. Medications are handled separately with stricter processes and there is a small additional charge per administration. However, we can’t administer injections.
Do I need to make a reservation before bringing my pet to Truckee-Tahoe Pet Lodge?
Yes, reservations are required for all services. It's best to book as early as possible, especially during holidays, summer, and ski weekends. You can call (530) 582-7268 or request a reservation online.
What information should I provide before check-in?
You should share details about your pet to help us tailor care. To save time, you can complete and fax or email our registration forms before arrival.
What are the normal drop-off and pick-up hours?
Truckee-Tahoe Pet Lodge is open daily from 7:30 AM to 6:00 PM, with extended hours on Fridays until 7:30 PM. The lobby is closed on major holidays with some exceptions.
Can I drop off or pick up my pet outside normal hours?
Yes, early drop-off and late pick-up are available from 6:30 AM to 8:30 PM with prior arrangement and a $20 fee, but not for first-time guests.
What is the cancellation policy for reservations?
A three-day notice is required for cancellations during normal times; two weeks' notice during peak or holiday seasons to avoid fees.
What vaccination requirements are there for pets?
Dogs must have current rabies, DHPP, Bordetella, and are strongly recommended to have canine influenza vaccines. Cats require rabies and FVRCP vaccinations.
Is it okay to bring my pet's bed and toys?
Yes, you may bring up to three comfort items for your pet, but avoid bringing anything irreplaceable.
Where is Truckee-Tahoe Pet Lodge located?
The lodge is located at 10960 West River Street, #106E, Truckee, CA 96161, USA.
Are there any nearby places I can visit while dropping off or picking up my pet?
Yes, nearby spots include Liv Studio Truckee for Pilates or gym workouts, Tahoe Shotokan Dojo for martial arts, and Unique Boutique for shopping women's clothing.
Can nearby businesses like Milne Towing and Shepherd's Auto Body be useful if I have vehicle issues when visiting Truckee-Tahoe Pet Lodge?
Yes, Milne Towing and Shepherd's Auto Body provide roadside assistance and repairs nearby, which can be helpful during your visit.
How can the location of Truckee-Tahoe Pet Lodge near Truckee River Cohousing and Sierra Craftsman enhance my visit?
While visiting or dropping off your pet, you could explore the community feel at Truckee River Cohousing or browse furniture options at Sierra Craftsman nearby.
Brand Certified Facts from Truckee-Tahoe Pet Lodge
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