Petco

Reviews

• MM

  M.R.

  3 days ago
  5.0
  Got a new dog that day and needed a lot of food items. Miranda was wonderful: I wanted a LID bag of kibbles and Miranda took the time to research the brands that were available in the store. A few more requests and Miranda got freeze dried sardines, fresh/raw food, bone broth and a Kong toy. All this was done so fast and easy and I appreciated Miranda's knowledge and professionalism throughout. P. S. My dog was very happy with Miranda's suggestions. Thank you!
• ME

  Miriah Escobar-Shine

  Aug 10, 2026
  2.0
  The front desk girl was delightful. The one giving the shots and holding my pup down were unprofessional and didn’t seem to know how to properly give a shot. Not only did they have to stick my pup twice because she missed but she also squirted dewormer on my husband. They were a hot mess.
• NW

  Nala White

  Aug 5, 2026
  1.0
  Front desk staff were rude! The two ladies took their frustration out on me because of what the call center failed to communicate when I called about my appointment prior to my appointment. It seemed as though the staff member checking my pet in and out her appointment was being micro managed by another staff member who seemed to not be a happy person in general. Once my pet was seen, the vet, Dr. Nima was only in for 5min and was checking my pet in the wrong area that I came in to address. Dr. Nima never looked at the right area. Dr. Nima asked me about my pets vaccine history which I was confused about because I just gave it to the nurse that just left the room to give it to him. At checkout, the same two mean girls at the front informed me that I couldn’t use the 1st time exam coupon for my dog, that doesn’t live in my household, in the snarkiest way. As if my intentions was trying to get over on them. I don’t know WHAT they had up their rear end but they acted like I did something personal to them the entire time. I’m very disappointed because I drove to Torrance from Inglewood, when there were closer Vetco’s, because I heard the experience was great!! WRONG!!!
• CG

  Clarissa Gonzalez

  Jul 27, 2026
  5.0
  Exceptional customer service with plenty of parking at this location. We were helped by Dylan, he was very patient and knowledgeable about fish and maintenance for the tanks. He was very friendly answered our questions and gave us different tips on how to do things. Definitely coming back to this location for our pet needs.
• MR

  Monica Ribeiro Reasor

  Jul 10, 2026
  1.0
  Have been a client for years and never been to this store, first time and when I arrived to drop off my small mini poodle for griming , that weights 9 pounds and barely has teeth , the groomer Lilly told me that my dog bit her , she did got anxious during the drop off and and she always do and none of the groomers ever complaint or had problems , and my dog also protecting me the owner . Lilly , a groomer shouldn’t never complaint of a dog nipping, big deal , my smal toothless mini poodle is not an agressive dog or a big dog that goes around biting people, she shouldn’t be a groomer if she will complaint about the dog , I don’t trust her anyway at this point to care for my dog , she might do something bad to my dog anyway. Horrible costumer service and the way she treated me and my dog it’s mor acceptable . Get another profession Lilly if you’re afraid of a 9 pounds mini poodle and the manager, didn’t do nothing to help

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