Banfield Pet Hospital® - Torrance provides quality and attentive health and wellness care for dog, cat and small animal pet patients in the South Bay. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Extremely frustrating experience\. I scheduled an appointment for my dog, Brisket, at 11:30 AM\. An associate came out, asked the preliminary questions, and then took Brisket to wait for the veterinarian, who was apparently in surgery\.
I completely understand that emergencies and surgeries can happen, but what I do not understand is why the clinic continued to schedule appointments for a time when the veterinarian was unavailable for hours\. By 2:30 PM—**three hours after our scheduled appointment time**—Brisket still had not been seen by the doctor\.
If the doctor was going to be tied up in surgery for several hours, I should have been informed when I made the appointment or at the very least given the option to reschedule rather than sitting there for three hours waiting\. My time matters too, and this was especially frustrating when I had specifically made an appointment expecting my dog to be examined at that time\.
I left feeling that my time—and my pet’s care—were not being treated with the urgency or consideration I expected from a veterinary hospital\. Very disappointing experience\.
IW
India Welch
Aug 2, 2026
1.0
Over priced. Didn’t do a proper checkup
CW
Cathi White
Jul 7, 2026
5.0
This place is so great, I changed both of my dogs to this vet as they are detailed, very personable, great with the pets. This place is great !!!
HU
Hyv Ubniin
Jul 4, 2026
1.0
Just a 1 star cuz of the people who works here
DD
Derek
Jun 28, 2026
5.0
After having both my puppy and kitty be patients at Banfield and I cannot talk enough about how caring and supportive the nurses and doctors are and I appreciate all their help taking care of my pets 🙏🏻
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Torrance?
Banfield Pet Hospital in Torrance is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and possible referrals to emergency hospitals or specialty providers.
What types of preventive care services does Banfield Pet Hospital offer?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations for pets.
What is included in the Optimum Wellness Plan at Banfield?
The plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care, with automatic renewal unless paid in full.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or using the Banfield app available on iOS and Android.
What are the appointment types available at Banfield Pet Hospital?
Appointments include in-room visits, drop-off appointments where you leave your pet and get notified at pickup, and virtual visits for Optimum Wellness Plan members.
Can I get veterinary advice online from Banfield?
Yes, Optimum Wellness Plan clients can access 24/7 remote pet care advice via Vet Chat™ on the Banfield app.
Are there pet supply stores near Banfield Pet Hospital Torrance?
Yes, PetsHotel Torrance and PetSmart are nearby, convenient for clients needing pet boarding or supplies before or after a vet visit.
What other services can I find near Banfield Pet Hospital in Torrance?
Nearby you can find retail stores like Toys"R"Us and Walmart Torrance for pet toys and supplies, as well as pharmacies like Rite Aid for pet medications.
Are there convenient transportation or service options near Banfield Pet Hospital?
Yes, the UPS Access Point location nearby offers courier and delivery services, and ARCO gas station provides fuel and convenience store items, making errands easier during visits.
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