Banfield Pet Hospital® - Torrance provides quality and attentive health and wellness care for dog, cat and small animal pet patients in the South Bay. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
After having both my puppy and kitty be patients at Banfield and I cannot talk enough about how caring and supportive the nurses and doctors are and I appreciate all their help taking care of my pets 🙏🏻
SH
Susan HarHar
Jun 5, 2026
1.0
If you care about your pet , go somewhere else. They suck
SN
Summer Nguyen
May 20, 2026
1.0
I would not recommend Banfield based on my experience with my cat. I took him in because he had ongoing diarrhea, and after they ran some tests, we were told he was severely anemic, needed a blood transfusion, and that there was nothing more they could do for him there. We were advised to immediately transfer him to an emergency vet, which caused an incredible amount of panic, stress, and ultimately thousands of dollars in emergency veterinary bills.
Once we arrived at the emergency hospital, their team repeated the testing and discovered that the results from Banfield were inaccurate — he was not critically anemic and did not need a blood transfusion at all. At the same time, Banfield had also failed to identify the intestinal blockage he actually had, which was not discovered until weeks later (by a local veterinarian) and required emergency surgery. Because of this missed diagnosis, his treatment was delayed in a way that could have become life-threatening.
What made the experience even worse was the complete lack of accountability afterward. Despite the inaccurate testing, unnecessary emergency transfer, emotional distress, and financial burden their mistakes caused, Banfield refused to provide any refund or take responsibility for what happened.
The overall care felt extremely rushed, impersonal, and careless. It seemed like the priority was pushing clients through quickly rather than thoroughly evaluating pets or genuinely caring about the animals and owners they were treating. I left every interaction feeling dismissed and unsupported during an already terrifying situation.
If cost is a concern, there are local veterinarians that charge the same or even less while providing significantly better care. Many allow you to stay in the exam room with your pet, take time to properly examine them, and thoroughly explain findings and treatment options instead of making you feel rushed through the process.
I strongly recommend seeking veterinary care elsewhere.
DL
Darlene Laudenberg
May 5, 2026
5.0
Love love love Banfield they saved our Gracie and I’m so happy with the whole team they have .. office workers and veterinarians.. ❤️❤️❤️❤️❤️❤️❤️
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Torrance?
Banfield Pet Hospital in Torrance is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and possible referrals to emergency hospitals or specialty providers.
What types of preventive care services does Banfield Pet Hospital offer?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations for pets.
What is included in the Optimum Wellness Plan at Banfield?
The plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care, with automatic renewal unless paid in full.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or using the Banfield app available on iOS and Android.
What are the appointment types available at Banfield Pet Hospital?
Appointments include in-room visits, drop-off appointments where you leave your pet and get notified at pickup, and virtual visits for Optimum Wellness Plan members.
Can I get veterinary advice online from Banfield?
Yes, Optimum Wellness Plan clients can access 24/7 remote pet care advice via Vet Chat™ on the Banfield app.
Are there pet supply stores near Banfield Pet Hospital Torrance?
Yes, PetsHotel Torrance and PetSmart are nearby, convenient for clients needing pet boarding or supplies before or after a vet visit.
What other services can I find near Banfield Pet Hospital in Torrance?
Nearby you can find retail stores like Toys"R"Us and Walmart Torrance for pet toys and supplies, as well as pharmacies like Rite Aid for pet medications.
Are there convenient transportation or service options near Banfield Pet Hospital?
Yes, the UPS Access Point location nearby offers courier and delivery services, and ARCO gas station provides fuel and convenience store items, making errands easier during visits.
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