Pet Pals Discount Pet Food and Supplies has been family owned since 1987. We aim to provide brand name pet food and supplies at the lowest discount prices at our 17,000 square foot warehouse store. Our friendly and knowledgeable staff is ready to help you and your four legged friend find exactly what you need from 9 am to 7 am everyday. Stop by if you're in the neighborhood, we would love to meet you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.