Park Animal Hospital

Reviews

• SM

  Shylee Madani

  Jul 24, 2026
  1.0
  I called this office specifically because my dog has frequent seizures and I needed guidance on safe flea prevention for her. I emphasized her seizure history MULTIPLE times during that call. They recommended NexGard and had me pay $75 for MDR1 testing plus a little over $100 for the medication. The problem: NexGard belongs to the isoxazoline class of flea/tick drugs, which carries an FDA warning against use in dogs with a history of seizures, since it can lower the seizure threshold. This is DIRECTLY on the medication's own label! The MDR1 test also isn't relevant to this risk, it screens for sensitivity to a completely different drug class. I raised my dog's seizures as the whole reason I called, and was still steered toward a medication that's SPECIFICALLY CAUTIONED against for dogs like her. I'm now out nearly $200 with no safe solution for her flea prevention, months later. I would like to see more care taken when a pet's medical history is flagged upfront. I would have rather they told me they do not have a solution for me rather than waste my time and money. I have attached screenshots of the emails that completely ignore my concerns. You can see the time stamps and how long I have tried to be patient and get answers. This has been going on for months. I'm so disappointed because I truly loved this vet before this experience.
• TP

  Teri Peters

  Jun 10, 2026
  5.0
  Great staff and vet. Very welcoming atmosphere
• JD

  Jacinda Dougherty

  Jun 10, 2026
  1.0
  UPDATE: I heard from Park and this is the message I received via text: “Hello, this is Angie from Park Animal Hospital. So I spoke with Dr. Bones and we are not able to fill any medications that were prescribed by another vet hospital. Dr. Bones stated that she is recommending to follow up with the other vet for further assistance moving forward. Any questions please let me know.” So apparently they are not willing to provide ongoing support despite receiving the bloodwork and prescription from the other vet. That’s okay, I wasn’t going to return anyway, but receiving this message confirmed it for me. Wow. ORIGINAL review: I had a very disappointing experience with this clinic regarding my kitten’s recent health concerns. I showed up to Park last Tuesday without an appt because I observed my kitten to be lower in energy, reduced appetite, and pale gums. Techs took him back and said he looked “fine” and “alert”, despite me emphasizing a change in his baseline. They basically said it was up to me if I wanted to schedule with the vet. Since I was concerned, I scheduled an appt with my vet the following day with the following symptoms detailed in an organized list: fatigue, excessive grooming/itchiness, pale gums, reduced appetite, litter box accidents, no interested in play, and other symptoms that concerned me. During the initial visit the Dr detected some heart issues and referred for an echo. I asked whether bloodwork would be helpful to rule out underlying issues, but was told it was unlikely to provide useful information and that the echo would be the next important step. No guidance provided on signs of worsening condition or what to do if that were to happen. I scheduled the echo for the following week, but continued to worry about my kitten’s condition. So, I pursued bloodwork with a different vet a few days later, which revealed anemia, coronavirus, and liver issues. In the midst of all this, my kitten’s state continued to worsen. We sent the bloodwork to Park yesterday to see if anything else could be done or any guidance. Unfortunately I did not hear back from Park and decided to take my kitten to the ER. After examination from the ER, turns out my kitten likely has FIP — a potentially fatal disease. Fortunately my kitten will be treated. And as I write this review, I have not received any follow up from Park. While I understand that veterinary medicine is not always straightforward and that bloodwork would not necessarily have provided a diagnosis earlier, I am disappointed that basic lab work was not pursued sooner despite ongoing symptoms and my initial request for these labs. These labs would have at least signaled that the matter was more urgent and that waiting for the echocardiogram was not an appropriate course of action. My kitten needed further immediate investigation and only bloodwork would have revealed or at least hinted to that. Relying solely on the echo could have been fatal, especially given that I was not provided additional guidance.
• RR

  Rich Rungaitis

  Jun 9, 2026
  5.0
  Exceptionally wonderful and great staff! I just brought my 10 month old frenchie in to get spayed. Everyone was so helpful and informative. Highly recommend Park Animal Hospital! Muffin loves everyone there also! 😁
• CF

  Candy Fung

  May 27, 2026
  3.0
  I want other pet owners to be aware of what happened during my appointment with Dr. Stephanie Pinkerton on March 31, 2025. Her behavior was harsh and dismissive. Instead of addressing my dog’s urinary infection, she made comments about my dog being overweight and having a “big butt,” which was humiliating and unnecessary. She then left the room without saying anything further. The attitude I experienced did not feel caring or professional, and it affected my trust in the clinic.

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