Banfield Pet Hospital® - Santee provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Dr. Bystrom is by far my favorite vet. She's provided so much care for my cats!
CP
Cerena Perez
Oct 7, 2026
5.0
Brought my cat in for flea and heartworm prevention. Dr.Bystrom was amazing!! So knowledgeable and friendly, super easy to explain my concerns with her. Nurse Cheyenne and Hailey were also wonderful! They took great care of my baby. The wellness plans are amazing, I would have normally paid over 1,000 but the wellness plans covered everything! What a great place!
LD
Leticia Desouza
Sep 9, 2026
5.0
Always good
RB
Rashel Bueno
Sep 3, 2026
1.0
I took both of my cats here for their annual, and the vet tech was very rude and unprofessional. She was very kind towards dog owners, but not for cat owners from what it seemed. It makes me very worried and concerned as a cat owner. I had dropped off
my cats, and picked them up 2 hours later. I'm never going to drop off my cats here again because I don't know the treatment and care my cats are getting while they're there. The vet tech told me my cat was very anxious, and he had come out with a bandage wrapped around his leg. The vet tech was a white girl, 5'4, and dark reddish wavy hair. I don't trust dropping off my cats with an employee like that.
CK
Cydney King
Jul 25, 2026
5.0
I am so thankful that I switched over to the Banfield Vet office in Santee I have never had any issues. They are extremely friendly and caring to Moxie. She is already so much better. I love that when I travel, she gets the same kind of care.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital in Santee offer emergency care services?
No, Banfield Pet Hospital in Santee does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals or specialty providers.
What preventive pet health care services are offered at Banfield Pet Hospital?
They offer a variety of preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutritional consultations, and dental care. They automatically renew annually and offer discounts on treatments outside the plan.
How can I pay for the Optimum Wellness Plan?
Payments can be spread across 12 months via automatic withdrawals or credit card charges, or you can opt to pay the full amount upfront.
What types of appointments does Banfield offer for pet care?
Banfield offers in-room visits where you stay with your pet, drop-off appointments where you leave your pet and are notified when ready, and virtual visits for clients with Optimum Wellness Plans.
Are appointments required to visit Banfield Pet Hospital in Santee?
Yes, Banfield Pet Hospital in Santee requires appointments for visits to ensure timely and organized care.
Where is Banfield Pet Hospital located in Santee and what are its operating hours?
Located at 9896 Mission Gorge Rd, Santee, CA 92071, Banfield is open Monday, Tuesday, Thursday, Friday, and Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on Wednesdays and certain holidays.
Are there any nearby pet-related stores or services near Banfield Pet Hospital?
Yes, PetSmart is nearby offering pet grooming and retail pet products, which can be convenient for pet owners visiting Banfield.
How can I utilize nearby transit options when visiting Banfield Pet Hospital?
Santee Town Center station is close to Banfield Pet Hospital, providing easy train access to the area for visitors who prefer public transportation.
What local attractions and dining options are near Banfield Pet Hospital in Santee?
Nearby attractions include the San Diego River park for outdoor activities. Dining options include Einstein Bros. Bagels, Panda Express, and Luna Grill, convenient for pet owners before or after their visit.
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