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Business Details
About
VeterinarianAnimal Hospital
Northtown Animal Hospital was established in the late 1950's by Dr. Bill Wright. Today the hospital is owned by Dr. Racelle LaMar and Dr. Hal Hawkins who are supported by a talented team, including Dr. Joy Mueller. Our practice motto is "Where Old-Fashioned Caring Meets Modern-Day Medicine."
In October of 2017, our hospital burned in the Sonoma County wildfires and we merged with our friends from Guardian Pet Hospital to form Northtown Guardian Pet Hospital as it is known today.
In June 2021, thanks to the support of the Santa Rosa community, we were able to move into an upgraded hospital location at 3881 Old Redwood Highway in Santa Rosa. We look forward to continuing to serve the pets of this great community for many years to come!
Location
Northtown Guardian Pet Hospital
3881 Old Redwood Hwy, Santa Rosa, CA
95403, United States
Hours
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday8:00 AM - 5:30 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.