VCA Santa Monica Main Street is a general practice hospital focused on “World-class medicine, with Hometown care” ensuring that our love of animals translates into compassionate care and respect for our patients. Located in a beachy, culture-rich neighborhood lends itself to our hospital culture. We are Fear-Free professionals who have a Cat-only exam room, encourage Happy Visits, and have a separate entrance if your pet is extra nervous. Our veterinarians, licensed vet technicians, and other pet-friendly personnel are trained to the highest standards. Their knowledge of the latest veterinary medicines and procedures ensures that all our pet patients get the best prevention and healing methods. We look forward to meeting you and your pet!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.