The Santa Cruz County Animal Shelter provides 24-hour animal rescue and is Santa Cruz County’s only full service, open-admission animal shelter. SCCAS has two locations where people can find and recover lost pets and adopt new animal companions. These shelters are tangible evidence of Santa Cruz County’s commitment to animal welfare. We are supported by numerous volunteers and foster care families who provide thousands of hours of assistance to SCCAS staff. We rescue and assure temporary shelter, veterinary and humane care for over 6,000 stray, unwanted, abandoned, mistreated, neglected and injured animals every year.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.