Pacific and Santa Cruz Veterinary Specialists

Reviews

• NF

  Nicole Fernández-Viña

  Aug 11, 2026
  5.0
  About 9 months ago we found out our sweet dog Grey had cancer. We struggled for a long time to find an oncologist that we trusted and seemed to care about Grey’s wellbeing just as much as we did. We are so grateful that we found Dr. Stone at Santa Cruz. He provided the best care for Grey, consulted with us numerous times, adjusted treatments to our boy’s emotional needs, and the restrictions of us living more than 50 miles away from the clinic. He was always very patient, kind, and thoughtful. Thank you Dr. Stone for all your support these last months! Unfortunately, we had to say goodbye to Grey yesterday, and Drs. Kelly and Dunn took excellent care of Grey and ensured he felt comfortable and loved in every moment. We are so grateful to all the staff for all the love and care they put into their work! Thank you Pacific Vet & Santa Cruz. If you are looking for a trustworthy place to bring your pet, Pac Vet is a wonderful option.
• SM

  Samantha McEvoy

  Aug 9, 2026
  5.0
  It was a crazy Sunday and it was so busy with emergencies. It was a long wait time and some people were getting impatient and the staff handled everyone very professional and stayed calm. A lot of respect to the staff and front desk. Thank you for taking care of my dog and all the other animals who came in.
• LK

  Lisa B Keay

  Jul 24, 2026
  5.0
  I went to this veterinary specialist group when I needed a heart specialist for my aunt there were no spots available anywhere with cardiologist for animals. At the time they have one here and I attended and they took care my very well. They explained their whole process they also take Trupanion payments at the front desk. My dog! was not traumatized at all she was covered with that jelly stuff and wanting to get out of there but did not seem disturbed by the whole process at all. I see now that the heart specialist is gone because I am in Santa clara I wanted to go to a specialist that is closer to home and work. However I would recommend this veterinary specialist practice they were excellent My vet praised me for going there I was so happy with the results I will always be grateful to them and keep them in mind and I will always recommend them
• DB

  Dylan Brocchini-Rose

  Jul 22, 2026
  3.0
  I can't recommend anywhere else for a pet emergency, they handled it. My main complaints are that I was put off by the fact my kitten had soiled their carrier (out of my hands for 7 hours, I guess without a litter box?), and how some of the other pet parents in the lobby were being talked to. One was told their dog was in critical condition, and that they needed to make a deposit right away before treatment, but the person delivering the news had no idea what the problem actually was, and caused a lot of unnecessary worry for the parent. Overall: expect a rough experience, but your pet will recieve appropriate care in order of urgency *eventually*.
• LL

  Lei Lei

  Jul 18, 2026
  1.0
  As soon as my regular vet told us our boy had cancer and our options were palliative care or surgery, and that she wouldn't be able to do it due to the complexity of it and said we should go to Pacific, my gut told me bad idea. This place has gone downhill with the new ownership. Emergency care nightmares aside, it feels like all they care about is the money. Who asks for 75% upfront?!? I can see maybe 50, but 75?!? Then there's the reality check on suitability for surgery. I kept voicing my concern about our 12yr old going through such a massive operation that required taking multiple organs out. Why not palliative care since he wad displaying no signs of illness. He was a happy camper. Eating well, playing, just being normal. I expressed my concern that the recovery would be tough on him due to separation anxiety away from us and in an unknown environment. Why rush to surgery if he hasn't seen the oncologist? All my concerns were passified. If we take the spleen out now, we avoid the risk of it rupturing. But the lungs could be trickier, but the surgeon had confidence, although I felt he was skeptical. He assured us he has done these types of surgeries in the past and was confident this would be easy. He didn't tell us there would be a risk of him dying due to the surgery. Had he, wouldn't have gone through with the surgery. We would have kept him home, safe and happy, and with palliative care. They didn't know what type of cancer, nor how aggressive it was. Yet, it had already traveled to 3 organs. No guarantee that surgery would get it all, but agian, death wasn't given as a risk. Then they scheduled the surgery for the next day... Or we could due the following week... No rush right? Yet, he did get rushed. Why not just say let's schedule for next week tentatively and think about it over the next few days. No rush. No urgency. We can cancel if you don't feel right about it. But nooo.. Well, the mass in the lungs were "massive" and bigger than they thought. He didn't stop like he said he would if it was too much. He continued anyway. The surgery was brutal. And the end result was injury to his kidneys, heart, liver, and pancreas. He developed pneumonia, his heart went into arythmia. They had him in the ICU. They talked us into putting a feeding tube in him and waiting 12hrs to see if he would recover. Amd they wanted an additional $5400 on top of the $8600 we already paid "before" they would insert the feeding tube. They put money above his care. All along I kept saying this isn't right. He was happy. This wasn't supposed to happen. I know in the end it was our decision, but I felt that they could've listened to my concerns and been more realistic about his age and the complexity of the surgery and what it would do to him. They gave us a 50-50 with the feeding tube. Within an hour, his BP dropped and his organs were failing. We had to rush back to the vet to say goodbye to our sweet boy. Our hearts are broken. We know the cancer would have gotten him. We had just lost another dog to that 4 Mos ago. But we had the option of palliative care, which would have been more humane than slicing him open, removing multiple organs, and injuring multiple more in the process. I hold them responsible for killing our beloved dog. And then charging us $13k to do so, adding insult to injury.