Brand Certified
Banfield Pet Hospital
4.0(146 reviews)
Certified by Banfield Pet Hospital • Jul 05, 2026
Business Details
490 River St, Santa Cruz, CA
95060, United States
Certified by Banfield Pet Hospital • Jul 05, 2026
(831) 427-2783
Certified by Banfield Pet Hospital • Jul 05, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jul 05, 2026
About
Certified by Banfield Pet Hospital • Jul 05, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Santa Cruz provides quality and attentive health and wellness care for dog, cat and small animal pet patients in the greater Monterey Bay area. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Jul 05, 2026
Hours
Certified by Banfield Pet Hospital • Jul 05, 2026
Monday7:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday7:00 AM - 7:00 PM
Sunday8:00 AM - 6:00 PM
7/4/20267:00 AM - 7:00 PM
Products & Services
1 list · 15 items
Reviews
4.0
146 reviews
5 stars
89
4 stars
17
3 stars
10
2 stars
6
1 star
24
- GWGuy WadsworthJun 30, 20261.0We have been members for the last 2 plus years, and it's the worst experience we have ever experienced! My wife and I are going back to the mom and pop place we used to belong to in Castroville. The wait times are ridiculous and they never answer the phones. Our Labradors, x 3 will never go back there to Banfield. It's a complete nightmare experience.
- JBJulio BermudezMay 27, 20265.0People were nice to me and, vastly more importantly to my pet And the medical attention seemed on point… we will see if it works
- CCCynthiaApr 27, 20265.0I have loved the care team from Banfield Pet Hospital in Santa Cruz. Dr. Gurtej Singh Sarai and Dr. Donna Brinck have always shown compassion and really care for everyone's pets. I am grateful to have an amazing care team. Plus, the receptionists and vet techs are all so sweet! In February, my dog was attacked, and the doctors and staff were so understanding and knew exactly what to do to help Muneca (my dog) recover. She is doing amazing, and her teeth are so clean thanks to their Dental Cleaning service, which guided me in taking better care of her teeth.
- SMShanel ManzoMar 3, 20265.0Great Pet hospital!
- DDDioFeb 6, 20261.0Expensive and unprofessional. Didn’t treat my pet well. Worse banfield location in whole US so far
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Where is Banfield Pet Hospital in Santa Cruz located?
Banfield Pet Hospital is located at 490 River St, Santa Cruz, CA 95060.
What are the operating hours for Banfield Pet Hospital in Santa Cruz?
The hospital is open Monday from 7:00 AM to 6:00 PM, Tuesday from 8:00 AM to 6:00 PM, Friday and Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM. It is closed on Wednesdays and Thursdays as well as certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but during hospital hours you can call for urgent care advice and referrals to emergency hospitals if needed.
What pet health services are offered at Banfield Pet Hospital in Santa Cruz?
Services include preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
Can Banfield clients access veterinary care online?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
How do Optimum Wellness Plans work at Banfield Pet Hospital?
They provide annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. They renew automatically annually and are not insurance but offer discounts on treatment.
Is an appointment required at Banfield Pet Hospital?
Yes, appointments are required; you can schedule in-room, drop-off, or virtual visits through their website or app.
What nearby pet-related shopping options are available close to Banfield Pet Hospital?
PetSmart, a pet store and pet services provider, is nearby. You can conveniently visit PetSmart before or after your vet appointment for pet supplies or grooming services.
What dining options are close to Banfield Pet Hospital in Santa Cruz?
Nearby restaurants include Shun Feng and Shun Feng Restaurant offering Chinese and Asian cuisine, Chipotle Mexican Grill for Mexican food, and Happy Dog Hotdogs for quick dining.
Are there any other useful nearby services around Banfield Pet Hospital?
Yes, nearby services include OfficeMax for office equipment and IT repair, Bay Federal Credit Union for banking, and Network Chiropractic Wellness Center for chiropractic care, providing convenient options during your visit.
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