Brand Certified
Banfield Pet Hospital
4.0(150 reviews)
Certified by Banfield Pet Hospital • Aug 16, 2026
Business Details
490 River St, Santa Cruz, CA
95060, United States
Certified by Banfield Pet Hospital • Aug 16, 2026
(831) 427-2783
Certified by Banfield Pet Hospital • Aug 16, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Aug 16, 2026
About
Certified by Banfield Pet Hospital • Aug 16, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Santa Cruz provides quality and attentive health and wellness care for dog, cat and small animal pet patients in the greater Monterey Bay area. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Aug 16, 2026
Hours
Certified by Banfield Pet Hospital • Aug 16, 2026
Monday7:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday7:00 AM - 7:00 PM
Sunday8:00 AM - 6:00 PM
Products & Services
1 list · 15 items
Reviews
4.0
150 reviews
5 stars
91
4 stars
18
3 stars
10
2 stars
6
1 star
25
- JDJoan DunneAug 6, 20261.0I would not recommend this place for as a vet for your pet. Every experience has been poor at best and we are researching other places. They have no regard for your pet or timing of apts or how you or your pet may feel.
- CSChris SchwindJul 22, 20265.0Love Dr Yang here so much!
- SPSamantha PrietoJul 13, 20265.0Very nice service from them all, Makayla the nurse was super sweet and understanding and so was the doctor! Fast and easy diagnosis for Luna (my kitty) who is having some skin issues🤍 Thank you that was a very nice experience
- GWGuy WadsworthJun 30, 20261.0We have been members for the last 2 plus years, and it's the worst experience we have ever experienced! My wife and I are going back to the mom and pop place we used to belong to in Castroville. The wait times are ridiculous and they never answer the phones. Our Labradors, x 3 will never go back there to Banfield. It's a complete nightmare experience.
- JBJulio BermudezMay 27, 20265.0People were nice to me and, vastly more importantly to my pet And the medical attention seemed on point… we will see if it works
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Where is Banfield Pet Hospital in Santa Cruz located?
Banfield Pet Hospital is located at 490 River St, Santa Cruz, CA 95060.
What are the operating hours for Banfield Pet Hospital in Santa Cruz?
The hospital is open Monday from 7:00 AM to 6:00 PM, Tuesday from 8:00 AM to 6:00 PM, Friday and Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM. It is closed on Wednesdays and Thursdays as well as certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but during hospital hours you can call for urgent care advice and referrals to emergency hospitals if needed.
What pet health services are offered at Banfield Pet Hospital in Santa Cruz?
Services include preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
Can Banfield clients access veterinary care online?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
How do Optimum Wellness Plans work at Banfield Pet Hospital?
They provide annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. They renew automatically annually and are not insurance but offer discounts on treatment.
Is an appointment required at Banfield Pet Hospital?
Yes, appointments are required; you can schedule in-room, drop-off, or virtual visits through their website or app.
What nearby pet-related shopping options are available close to Banfield Pet Hospital?
PetSmart, a pet store and pet services provider, is nearby. You can conveniently visit PetSmart before or after your vet appointment for pet supplies or grooming services.
What dining options are close to Banfield Pet Hospital in Santa Cruz?
Nearby restaurants include Shun Feng and Shun Feng Restaurant offering Chinese and Asian cuisine, Chipotle Mexican Grill for Mexican food, and Happy Dog Hotdogs for quick dining.
Are there any other useful nearby services around Banfield Pet Hospital?
Yes, nearby services include OfficeMax for office equipment and IT repair, Bay Federal Credit Union for banking, and Network Chiropractic Wellness Center for chiropractic care, providing convenient options during your visit.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: