Banfield Pet Hospital® - Santa Ana provides quality and attentive health and wellness care for dog, cat and small animal pet patients in Orange County. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
This place is awful! The only thing they care about is generating expensive medical bills and collecting all the money they possibly can! I’m definitely not a person who wastes my time writing negative reviews but this place is so horrible I couldn’t just let it go. It’s painful to give it even 1 star! Let’s just say, Ii wouldn’t take my dogs there again if it was the only vet in town!! Do yourself and your pets a favor, stay away!!
RM
Roberto Muro
Aug 22, 2026
5.0
I completely love this location, always professional timely. They always called to check up. I just got my dog spray there and they called me the next day to check on her Getting the puppy plan was the best thing I could’ve done for my puppy
HB
Heather Browne
Aug 5, 2026
5.0
I absolutely loved this location of Banefield inside the Petsmart. The vet was very knowledgeable about what my dog needed and the reasons for what she needed. All the employees were kind and my dog really felt comfortable. They also went over all fees prior to doing anything, which I think is very respectable.
DV
diana v
Jul 28, 2026
3.0
This place is okay. I took my cat here because I was concerned about some things but I didn’t take him to his regular vet because for a physical it would be over 300 so this place had a free coupon for physical exam. I took him they told me what his concerns can possibly be about but they offered me the leukemia vaccine so I agreed due to all the benefits. I took him another time for the leukemia vaccine that was scheduled and they told me there would also be a blood test I was confused because I didn’t know that and they said to get the leukemia vaccine there needs to be a blood test so I just said okay whatever do it. They come back telling me they’re going to give him another vaccine and I said why they told me what it was for but I’m someone who always says yes if it’s for the health of my cat but I honestly wish I had hold off to think about it because at the end I’m paying out of pocket for all this. After they told me the price I was stunned also because they charged for pet visit again which is around $80 which is crazy because his last vet never charged for another visit??? This place just wants money, now I know to always hold off on additional things they offer because it’s always more than you think. So keep in mind they will always charge for an office visit.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of preventive pet health care services does Banfield Pet Hospital offer?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care, but you can call during hospital hours for urgent care advice or referrals. Outside hours, please contact your local emergency hospital.
What is included in the Optimum Wellness Plan at Banfield?
The plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, dental care, and more, with automatic renewal each year.
What are the hours of operation for Banfield Pet Hospital in Santa Ana?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on certain holidays.
Where is Banfield Pet Hospital located and how can I contact them?
Banfield Pet Hospital is located at 2140 East 17th St, Santa Ana, CA 92705. You can reach them by phone at +1 714-285-0911.
Does Banfield require appointments for veterinary visits?
Yes, Banfield requires appointments for visits to ensure proper scheduling and care.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule appointments online at https://www.banfield.com or via the Banfield app available on iOS and Android.
What nearby pet-related stores can I visit along with Banfield Pet Hospital?
Nearby pet-related stores include PetSmart, which offers grooming and retail services, making it convenient to combine your vet visit with pet shopping or grooming.
What other retail and service stores are located near Banfield Pet Hospital in Santa Ana?
Nearby stores include RC Palmer & Company (arts and crafts), Staples (office equipment), and GNC Live Well (vitamins and health food), among others, offering a variety of shopping options.
Are there dining options near Banfield Pet Hospital for after your pet’s appointment?
Yes, nearby dining options include Rubio's Mexican Restaurant and Burger King for quick meals before or after your visit to Banfield.
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