Vetco Total Care

Reviews

• MB

  Miriam Beltran

  Sep 27, 2026
  5.0
  Exceptional!
• MD

  Maggie Ding

  Sep 21, 2026
  1.0
  I called simply to ask about the price of a routine wellness exam for my pet. The male employee who answered the phone was extremely rude and dismissive. He seemed unwilling to answer my questions and did not make any effort to provide basic information about the service. The call was then abruptly ended by him hanging up on me.
• CS

  Csilla Szőllősi

  Sep 8, 2026
  1.0
  "here's little miss sunshine" -said the doctor when gave back my cat. If you don't like cats, don't work with them. Yes, she's is fearful - not spicy, ferral or mean. She can be vaccinated without any issues when we're allowed to hold her. It's not a safety issue, it's the safest and least stressful option for everyone involved. Too bad that only a few vets in the area are open minded to it. We found ours, just not here.
• LN

  Laura Nguyen

  Sep 4, 2026
  3.0
  Been going to Vetco the last few months for our cat and dog. Overall, I would say we are getting good care. Most appointments are quick, we get what we need and we are done. The one challenge is you tend to get a different vet each time. Our vet visit from two weeks ago did not go as planned and now I’m out an extra $275 + weeks of my dog itching and ripping fur out. My dog is 9 years old and suffers from food/environmental allergies. We have been dealing with this his entire life and know what to do when it flairs. As soon as he starts itching, I take him in for a steroid shot before it progresses. Two weeks ago I took him in for itchiness (he got some food from our toddler) but the vet denied to give him the steroid shot. He said it was looking like a flea allergy (despite our pets being flea treated) + other allergies and that I need to change his flea meds. I told them he needs the shot or he will get worse and come back with an infection and need antibiotics. No shot. Paid for new flea meds though. It’s been two weeks and we had to take him back again today for extreme itching, bald spots, red/inflamed skin because it never got resolved. Ended up needing a steroid shot, antibiotics, some extra pills for allergies, and a special shampoo. All of this was entirely preventable had he received the steroid two weeks ago when I asked. The visit cost us an extra $275, two weeks of our dog suffering from extreme itchiness, and the outcome I knew would happen. Im 38 weeks pregnant and somehow we are now going to have to bathe him 2x a week as well. All of this to say, I wish the vet would have listened to me. The vet today was different and great, I just wish we didn’t have to get to this point because my dog has been suffering for no reason. I’m not sure if we will renew our Vetco membership for a second year because I really think he needs consistency in his evaluations and treatments. At the very least, if we are seeing a different vet each time they should take into consideration past treatments and be open to exploring treatment that has worked incredibly well over previous years.
• EY

  Essue Yu

  Aug 29, 2026
  1.0
  I required receipts many times but never had I receive one. and I can not submit the for my insurance claim.

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