Here at UNI Pet San Jose we work to make your pet's life the best it can be! Our trained and passionate staff is assisted by state of the art technology. Our convenient hours are from 9am-6pm Tuesday - Saturday. UNI Pet's goal is to deliver nourishing care to each pet and family.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.