Petco

Reviews

• JF

  john Flannery

  6 days ago
  1.0
  0 quality control. Their pre-boxed crickets are always dead. Not even sure why they sell them at this point when they can bag crickets when you ask. Some dumb management or corporate decision
• KD

  Kaye DeVito

  6 days ago
  5.0
  Yesterday I accidentally forgot to take my dogs treats out of my shopping cart and drove off without them. First thing this morning I called to ask if they had been found and the manager said yes, the they were brought in to the store by someone. Still don't have any details but it sure was a pleasant surprise! My dogs are grateful too!
• AW

  ak wang

  Apr 27, 2026
  1.0
  The store supervisor was extremely rude to kick out my son and myself from store. We were looking for the turtle. The turtle tank was not locked and not having sign not to open or ask for help. I just opened the top of tank and tried to have a close look and measure the size. At the time, the store supervisor saw that and yelled at us. He did not explain the rule, but just cried "get out of my store". We went to another petco store. The turtle tanks was just locked. I think that is the correct way if the store doesn't want customer to reach inside of the tank. Or the store has patient and good attitude to educate customers. I have contacted Petco customer service and filed the complaint for this incident. Two weeks past, no feedback so far. I reached Petco customer service again, they told me back office had contacted store, but no feedback provided for local store. If the store really want to handle the issue, please reply to the complaint filed in stead of pretending care of the customer and replaying the public review immediately.
• SH

  Shawn Hubbard

  Apr 21, 2026
  5.0
  They have about everything you could want. I took my dog to get groomed and the girls there were amazing. Every employee I encountered there was so friendly. I truly appreciate it!
• SS

  Suzanne

  Apr 18, 2026
  5.0
  We want to give a BIG shout out to Kaia! Kaia is an amazing customer representative. She was super knowledgeable, very friendly, very motivated, super kind… thank you so much for this great experience we got from you while buying our first pet ❤️!

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