Burbank Pet Hospital

Reviews

• DS

  Divya Saxena

  Jul 28, 2026
  1.0
  I have always liked this place as I have brought my fosters here and now my own dog as well. However, the receptionist with blonde hair (I think her name is Jill) really needs to learn how to talk. My dog needed a booster 3 weeks after the current dose and she gave me a date and I asked her if they have an appt the week after. To which she said, "are you telling me when will be 3 weeks?" And I had to correct her that the date she mentioned was actually 2 weeks later and not 3. If I had taken the date, they would have overdosed my dog! Beware of this woman. She was very rude on the phone too one time and i know it's her coz she has a very distinct voice!
• GC

  Gabrielle Carson

  Jul 2, 2026
  3.0
  Updated Review: If google allowed 3.5 stars, that is how I would rate this vet practice. We had good vet care for our dog and a bit of a run around with admin. Since our previous review, the billing issue has been resolved. For other pet owners, I recommend asking for an estimate and checking their online pharmacy before filling in a prescription in person. We have liked the vets we have worked with. Previous review: Unfortunately, we experienced high medicine prices. We were charged $109 for a medication that has historically costed less than $35. Their own online pharmacy charged $17 for the same medication plus shipping. When I asked about the price differential, the office said they charge $25 to fill the prescription in person. When we were charged $109 a different visit, we were credited back the cost and were told they made a mistake. Because of the helpful customer service at the time, we were willing to refill the medication. After our most recent visit, we noticed the high price that they corrected in the past. We called and were told there was nothing they could do, that they raised their prices, and the other representative shouldn't have credited our account. We had no issue with the vet care for our pet.
• KP

  Kevin Prather

  May 12, 2026
  5.0
  This place has been caring for my furry friends since I was a young boy. Recently, they assisted me with after death services for my childhood kitty. After it was all said and done, they sent me a handwritten card offering their condolences. Trust me when I say, you won’t find a more caring team anywhere else.
• LE

  Lori Estrada-Kirn

  Mar 14, 2026
  5.0
  Dr. Fluegge is a wonderful veterinarian who we’ve come to trust with caring for our dogs. She explains things clearly, provides options and is thoughtful during critical times.
• LL

  Larry Lundberg

  Oct 30, 2018
  5.0
  Good doctors and staff

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