Brand Certified
Banfield Pet Hospital
4.0(188 reviews)
Certified by Banfield Pet Hospital • Oct 18, 2026
Business Details
1098 E Brokaw Rd, San Jose, CA
95131, United States
Certified by Banfield Pet Hospital • Oct 18, 2026
(408) 453-6401
Certified by Banfield Pet Hospital • Oct 18, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Oct 18, 2026
About
Certified by Banfield Pet Hospital • Oct 18, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - San Jose Brokaw provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Oct 18, 2026
Hours
Certified by Banfield Pet Hospital • Oct 18, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
Sunday8:00 AM - 6:00 PM
Products & Services
1 list · 14 items
Reviews
4.0
188 reviews
5 stars
119
4 stars
26
3 stars
5
2 stars
5
1 star
33
- ELEldred LeeSep 18, 20261.0Told me to lower my voice (to a customer) when I complained once I caught their lies regarding Wellness Plan management. Way to lose a customer.
- EGEmmy GijonAug 8, 20265.0Nice place and wonderful people
- AGAishwarya GJul 20, 20261.0I can’t even give one star for this pet hospital. Took my pet dog for anal glands and they intentionally changed our appointment to different time and said we’re late when we only called for asking if we can make it early. When we went at our time, the lady in the front desk said they can only allow drop off and not in person. I will never trust a vet if they hurt my little baby. They didn’t even find a solution for us because the first appointment is free. If that’s the case, stop giving first appointment as free if you can’t keep your freaking words! I should’ve listened to people who said banfield sucks
- RARobert AdamsJul 6, 20264.0Friendly customer service and they are all very knowledgeable!
- AAAmandaJun 20, 20261.0God forbid you have a dog stung by a bee and need to be seen right away. They literally DO NOTHING. Won’t help or tell you where to go or what to do.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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