ARCHVET Emergency Hospital

Reviews

• SG

  Sally Guan

  5 days ago
  1.0
  Be very careful with this provider as they are only focusing on profitability... We can understand they charge a high rate for the first visit, but the follow ups to renew / refill medicine, they would charge exactly same high rate. Even when we asked for refill, first they delayed for several days with each time citing it will be ready soon, then they told us that they need to bring our cat back for another round of blood test with exact the same high rate. When we are requesting the medical records of our cat, they are delaying again and again ... This is our cats record and they have no reason to withhold it. So far, we are still waiting for their manager approval to get the records. So be very careful
• EB

  Emily Burns

  Jun 21, 2026
  5.0
  I took my dog in when she got hurt. They were kind and quick. Everyone there from the front desk to the doctor was so nice and informative. They even called the next day to check up on her. This is now my primary pet care spot.
• IC

  ivan canlas

  Jun 14, 2026
  5.0
  “Andrea, Damara, and another lovely front desk team member (whose name I didn’t catch) were absolute angels to me and Max. The lady doctor was equally incredible, giving expert care and making us feel at ease. Max isn’t usually a fan of strangers, but they all had a magic touch—he warmed up right away. ArchVet is lucky to have such a caring team, and we’re truly grateful!” (Pic)Nervous pup waiting …
• SD

  Spriha Deshpande

  Jun 10, 2026
  5.0
  Been taking my baby here for years now , quick response to emergency or regular check up. Absolutely no wait time and will honor appointments Also the hospital does guide through what’s needed and not
• ED

  ESI Service Department

  Jun 2, 2026
  1.0
  Hello i had an emergency with my 12 week old kitten last night, i have not heard good things about this vet but they were close to my house and it was my kittens leg thought pretty basic see him-- x-rays-- diagnose the problem. Well i should of gone with my instinct! First off the receptionist was not friendly felt no compassion for the situation offered her my info i have from the shelter didn't want it ok Rude take and pretend you care! Then the Dr comes in i offered to show her the video so you can see how he feel on his leg again didn't want to see it. They were able to tell it was not broken but said we should do x-rays ok figured that they came back with an estimate of $1,300.00! I already paid the 200 for the visit so it would have been $1,100.00 for an Xray and medication. The price of the Xray i could of paid but they wanted to charge me like 300-400 to send it out for consultation. I asked if i could just get the Xray i didn't need them to send it out and explained i have 800.00 in my account and that's all i could spend well they said they could not do that they have to send them out for a 2nd opinion. Shouldn't that be my choice? The the 10ml of gabapentin was $130.00 which is ridiculous. I get it its an after hours well 730pm they going to charge more but not doing the Xray since i didn't want to have it sent out is ridiculous! and even more not working with me on the price since they know the prices are ridiculous. My regular vet in los Gatos is great they give me options since i cant afford everything. Not to mention the lack of any emotion of bed side manner from any one i seen in that office. Its really unfortunate people have pets and they can afford them but things happen and to be charged this much money to xray a kittens leg is just wrong!

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