ARCHVET Emergency Hospital

Reviews

• PB

  Penguin Bob

  Aug 2, 2026
  1.0
  Disgusting scam of a place, and I'll never forget the vitriol of the woman who took a look at our cat. we luckily got in same day and were seen, but it was late in the night, and they were horribly unprofessional. they didn't tell us a single thing about the procedures that would be done, and our cat came in and out with random procedures, treatment, and medications given to him that we were only told after the fact. our cat was very heavily injured from a fall and had wounds everywhere, and the doctor gave us an incredibly inflated bill for a few medications that could be found anywhere else, and to close the wound. we couldn't afford it, so we asked if we could replace any medications or change the services in any way, and they said it would be impossible. when we told them we would go elsewhere to treat our cat, they pretended to think about it, disappeared into an office and came out with a bill that was magically less. It was still very high, and the doctor was very unprofessional, curt, and told us that would could just 'let your pet die if you don't want to pay the money', and 'pray that he gets better if you can't afford it'. When we asked if his injuries were life-threatening, she said 'what does it look like to you?' She even yelled at the management staff for trying to find ways to decrease our bill or change the payment plan, and told the staff that they were 'wasting time on people who weren't going to pay anyway'. I don't expect any doctor to coddle anyone's feelings, but beyond basic courtesy and professionalism, we should have been afforded at least answers to the questions that we were asking. I wouldn't have minded the disrespect if it meant that my cat would be cared for. I think anyone else would feel the same for their pet. They wouldn't give us any treatment plan, wouldn't tell us any the differences between procedures or medications, and wouldn't tell us what would happen if we waited a little or otherwise. We were in the lobby looking up the terms on the estimated bills using our phones to try to figure out what was what. We eventually decided to pay because we didn't know or understand enough to feel safe waiting on treatment. When our cat came out, he still had open wounds, since we apparently didn't pay enough to close them. I don't know why that would be an option. We would have to clean the wound ourselves, but we weren't given further directions on how to do so, and upon calling afterwards, they were similarly unhelpful and told us that we should have been informed during our appointment. Our cat could not properly heal with the treatment, so we took him to a different vet a few months later. The net vet was able to provide us with medication to last twice as long as Archvet did, and closed all of his wounds with a fourth of the price. I really want to reiterate this. A fourth of the price. We were quoted 2300 at Archvet, which was decreased down to 2120 after begging, and no wounds were closed. The other vet we visited was able to finish the procedure, close all the wounds, provide ample medication, and offer any upkeep for stitches for free, for 510. The stitches that they performed were internal, and would dissolve on their own, while we were told at Archvet that our cat could only be treated with stitches if we came back and paid for an additional visit to remove them afterwards. We have no pet insurance, and did not buy any in between vet visits. We would call the new vet often afterwards for guidance on caring for our cat and his wounds, and they were incredibly helpful. I will never forget Archvet denying me information on whether or not my cat was going to die. They couldn't even tell me that much. If you're able to at all, I can't stress enough to please, please go looking elsewhere to any other vet possible. Anywhere else is better than this.
• PF

  Paula Fagundes

  Jul 18, 2026
  1.0
  DO NOT come here if you have an emergency!!! The cost of the medication is exorbitant. NOT to mention that one of the drugs gave my little dog diarrhea; she is pooping pure blood-bright red and absolutely nasty. Due to gastrointestinal bleeding and severe colitis, my dog developed after being prescribed by a medication, here without a previous blood test. I took her to another emergency hospital; as soon as we arrived, they asked what medication she is taking. I gave them the name, and they discontinued the drug immediately. They are unprofessional; they make comments about you to each other while smirking (thinking you don't notice). If you have an emergency, go to SAGE Veterinary Centers—affordable prices and the kind of care your pet deserves.
• PH

  prod. hennyboy

  Jul 7, 2026
  5.0
  Rushed my cat in, unfortunately my cat did not make it through the trip. This establishment did their very best. I’m forever in gratitude. Thank you guys and god bless your hearts for all the great work you do for the community.
• SG

  Sally Guan

  Jul 2, 2026
  1.0
  Be very careful with this provider as they are only focusing on profitability... We can understand they charge a high rate for the first visit, but the follow ups to renew / refill medicine, they would charge exactly same high rate. Even when we asked for refill, first they delayed for several days with each time citing it will be ready soon, then they told us that they need to bring our cat back for another round of blood test with exact the same high rate. When we are requesting the medical records of our cat, they are delaying again and again ... This is our cats record and they have no reason to withhold it. So far, we are still waiting for their manager approval to get the records. So be very careful
• EB

  Emily Burns

  Jun 21, 2026
  5.0
  I took my dog in when she got hurt. They were kind and quick. Everyone there from the front desk to the doctor was so nice and informative. They even called the next day to check up on her. This is now my primary pet care spot.

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