The owners, Alisha and Evelyn, took their love of dogs and family and left their corporate jobs to open a cage-free environment for pups in their community in the Spring of 2015. Adding to the team is their General Manager, Kristine, who joined the Camp Run-A-Mutt community in 2012 and has more than a decade of dog experience.
Alisha, Evelyn, and Kristine joined the Camp Run-A-Mutt franchise with the goal of creating an environment where pet parents could bring their well-socialized dogs to a place where they would feel right at home with a few added perks. The dogs get to play in waterfalls, splash ponds, go thru tunnels, and hop on ramps during the day and get snuggles with a two-legged friend at night.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.