When your dog or cat needs routine veterinary services in San Diego’s Hillcrest neighborhood, choose Banfield Pet Hospital. Located on University Avenue with quick access to State Route 163 (aka the Cabrillo Freeway), our vet clinic is just five minutes north of Balboa Park and sandwiched between the Marston Hills and University Heights areas. We’re proud to provide general practice veterinary care for your dog, cat, puppy, or kitten. Whether your pet needs parasite prevention or treatment for injuries and illnesses, our veterinary team is available to help during business hours.
honestly this place just makes me sad. every time i schedule an appointment for my 14 year old deaf cavalier, they call the same day and cancel my appt.
for example i made an appt for today at 8 am. they called me to re re schedule for 10:30. then called me when it got close to 10:30 to cancel my appt.
this has happened so many times. and they blame it on the “ new scheduling system”
instead of banfield taking care of this issue during after hours so this doesnt continue to happen, this is ignored and they just keep cancelling appointments.
what is the point of having insurance with then when they cannot honor anytimes for patients.
i recommend you DO NOT get their wellness plan and go to another hospital for your pet.
RA
Raquel Abary
Aug 26, 2026
5.0
Awesome staff and thank u dr Q
JC
Jazzlene East Coast
Aug 26, 2026
1.0
Let’s just say the worst !! Can’t ever get an appointment . I
Made and appointment two days ago for today and they called me this morning to tell me that they do not have appointments available in the morning ever . So now my dog has to suffer through her allergies another day because these
Ppl decided to call me last minute . Apparently they open at 8 am but only have appointments available until after 1 pm! Make it make sense ? I rather take my dog elsewhere . There’s no way I’m just going to drop of my dog and leave her with random ppl. I don’t recommend wasting your time.
RB
Ren Berry
Aug 16, 2026
5.0
I took my cat Marsh here for the first time today and it was great! Everyone was super friendly, informative, and patient. They were open and upfront about pricing and accommodating to my pets needs with what works for me financially in mind. I’m super picky about who I take my animals to for care but these guys gave a great first impression and are awesome. I will definitely be bringing Marsh back. I highly recommend checking this place out as a vet office🫶🐛
GO
Ginny Ollis
Aug 12, 2026
5.0
I had dinner last night with a group of people and the hostesses were raving about their vet, Dr. Q. Don't we all!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital offer?
Banfield Pet Hospital provides general practice veterinary care including preventive care, nutrition advice, parasite control, vaccinations, dental services, spay/neuter, end of life care, microchipping, and DNA testing.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not offer emergency care services but you can call during hospital hours for urgent care advice and referrals to emergency hospitals.
What is the Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, screenings, nutrition consultations, and dental care. They automatically renew annually and offer discounts on treatment for abnormal conditions.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or mobile app using the scheduling link provided.
What are the hospital hours of Banfield Pet Hospital in San Diego Hillcrest?
The hospital is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM, with some holiday closures.
Is Banfield Pet Hospital wheelchair accessible?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and facilities.
Can I get veterinary care advice online from Banfield?
Clients with Optimum Wellness Plans can get 24/7 remote general pet care advice through Vet Chat™ on the Banfield app.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby you can visit attractions such as Balboa Park, or enjoy a meal at places like NaPizza or Tavola Nostra, and if you want to relax, there are spas like Perfect Day Spa and Mellow Massage nearby.
Are there other pet-related services close to Banfield Pet Hospital?
Yes, Dirty Dogs Hillcrest pet store and groomer is nearby, providing convenient pet care options around your visit.
How can nearby gyms and wellness centers be useful when visiting Banfield Pet Hospital?
Nearby gyms like Studio Reform Pilates and CYCLEBAR offer opportunities to stay active and healthy, complementing your pet's wellness visit with your own self-care.
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