Banfield Pet Hospital

Reviews

• DH

  Daniella Hanson

  May 28, 2026
  1.0
  This review is specifically for Amelia. (Preface this to say I thought my appt was at 1:15 when it was at 1 pm, I had rescheduled from the morning because of work meetings). So I was there 15min late and then we I was about to check in, Amelia came behind the receptionist and said something about 1 pm. I didn't even put two and two together because I thought I was on time. Anyways, when I heard her say "I was not going to have him be a drop off because his is only vaccinations" I realized I was the one she was talking about. Her attitude and demeanor were super rude, I didn't even have time to react. I have worked with customers my entire adult life, I know how annoying it is when someone screws up with your schedule. HOWEVER: we don't say stuff in front of customers. I don't want my dog to be in your hands if you don't have manners with me. I am going to go through the hassle of taking him to a much farther location because I don't want the chance of having Amelia interact with my dog.
• MO

  Margaret Oladimeji

  May 15, 2026
  5.0
  I want to extend my deepest gratitude to this team and the immaculate care that they provided me and my dog in these last few days. They not only diagnosed my dog in a timely manner, but also performed a life-saving surgery the next morning. She was hours away from having a ruptured uterus. My dog, Nyla, is showing signs that she's going to have a very quick and easy recovery these next few weeks. I had been dismissed by two other veterinary practices (non-Banfield) prior to coming to Banfield. I'm so glad when I brought my dog into Banfield, they were urging for immediate care. If not for that care they provided us, Nyla wouldn't be here today. She was in good hands at all times, and she was well taken care of. While pyometra surgery is nothing cheap, they did their best to see what avenues they could try to save me money while also explaining reasons behind the treatments and care methods they suggested or were going to use during surgery. It allowed me to get a deeper understanding of what is going into my vet bill and why the price range was going to be what it was. I elected to not use any payment plan or any kind of membership plan because, fortunately, I am blessed enough to be able to pay out-of-pocket for this treatment. But this should be a sign out there for other pet owners, cats and dogs alike, to SPAY YOUR PETS. It's so so so important to prevent infections and diseases like pyometra. Once again, thank you to the whole care team, from the receptionists to the doctors and surgeons. Thank you for saving Nyla's life.
• SJ

  Samuel Davis Jr.

  May 2, 2026
  5.0
  The staff at Truxel Road and Crocker Village always take care of Smores (18 yo) perfectly!
• RS

  Rochele Sarinana

  Feb 18, 2026
  5.0
  The staff was very nice and put my pup Bailey at ease. They were very informative and I didn't feel pressured to have to get products or services that I did not want. A+ all around
• JD

  Jimmy Dennis

  Jan 7, 2026
  5.0
  This was my 1st experience with Banfield Pet Hospital and I have to say they made my visit very comfortable and they made my dog feel comfortable as well. Really awesome staff and reasonable prices. Thanks Guys!!!

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