This profile is uncertified and using publicly sourced data
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Business Details
About
KennelPet Day CarePet Boarding Service
Ruff House Pet Resort, the premier destination for dog boarding in Southern California, conveniently located at 3035 Chicago Ave in Riverside.
Services include overnight dog boarding, daycare, dog training and spa. Social environment with add on activities and games: dog swimming pool, bubble party, fetch, lick mats, pup cups, and enrichment sessions.
We prioritize safety and health, while offering several amenities; including private suites, group play, one on one play and 24/7 live webcams.
Schedule a tour and meet and greet with your dog so you can see for yourself what all the buzz is about!
Location
Hours
Monday6:30 AM - 12:00 PM
Tuesday6:30 AM - 12:00 PM
Wednesday6:30 AM - 12:00 PM
Thursday6:30 AM - 12:00 PM
Friday6:30 AM - 12:00 PM
Saturday8:00 AM - 12:00 PM
Sunday8:00 AM - 12:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.