Vetco Total Care

Reviews

• LB

  Laura Brazil

  Oct 4, 2026
  5.0
  They fit me in early the next day, and I was so thankful, as my own Vet couldn’t fit me in for another 5 days. Very nice staff. I also appreciated Dr. Jasmine Ward’s explanation of course of action choices and her bedside manner. I’m not sure that I’ll be going back to my other Vet.
• RM

  Robert Mahar

  Sep 12, 2026
  1.0
  I booked an 8:15 a.m. vet appointment for my dog and showed up 10 minutes earlier as directed in my appointment confirmation email. When I walked in the person behind the counter asked for my dogs name and when I told her, she said we've called and emailed you to tell you we have to re-schedule your appointment. When I asked when that call was made/email was sent - she said five minutes ago. I live 25 minutes away. Without explanation she asked if I could come back at 10:30 a.m. I said yes, and left a little shocked. After my 10:30 a.m. appointment ended and I had paid for the visit, I asked that same person at the front desk if I had scheduled my earlier appointment incorrectly, because I still did not understand why they cancelled my visit minutes before it was to start. She said, I hadn't done anything incorrectly - the doctor was simple running late that day. I've had previously had good visits at this Vetco. This visit however was a textbook example of how not to treat your patients.
• FH

  Francisca Hernandez

  Sep 4, 2026
  5.0
  Great Experience, vet techs were kind ands explained options thoroughly.
• RR

  Ricardo Rodriguez

  Aug 23, 2026
  1.0
  Dont go here. There are better community clinics out there. Ive been trying for a week to get my vaccination records from them. They will not give or send them to me. Ive called the corporate number and no help either. No receipt or anything on email just an appointment confirmation. Hospital policy They quote. Insane. If you can travel and wake up early, just go to petvet in Oakland or el Cerrito way better service for clinical needs if you dont require a Hospital. Also almost half the prices too. Good luck out there, all you awesome pet parents.
• JL

  Jacqueline Dianne Ledou

  Aug 22, 2026
  5.0
  I really appreciated the attention and care of my cat Mimi during our first establish patient visit. I felt heard about my concerns and was grateful that I wasn't pushed to do various test thst could be costly to me on a fixed income doctor ward was very pleasant and worked with me on how to move forward with her care and even worked with me on how I could use a perscription that I had at home to save money and not waste and gave aprint out for future perscription and test for me to prepare for The staff was very accommodating and did a couple of follow up telephone calls Thank you for the care