At Penn Valley Veterinary Associates it is our goal to provide the highest veterinary care to our patients and offer the best possible customer service through courtesy, respect, and patience. We offer a wide range of services to help care for your pets, and are always striving to provide the most state of the art equipment available. We offer all kinds of services ranging from regular health checkups and our always low vaccine prices up to most surgical procedures.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.